Aqua Fantasy Aquapark Hotel & Spa - Ultra All Inclusive

Big, clean and relaxing environment that you forgot about your daily life

Nothing much to say

I liked the staff's kindness and helpfulness. Also the a la carte restaurants were very nice.

There is room for improvement in the food buffets. Sometimes there is nice food at the grill like fish etc but it quickly disappears and then we should wait long (if more is coming at all) or pick something different.

We were staying with family for the second time, this time in a larger accommodation. The room was very clean and had good sound insulation. We also appreciated the fruit plate prepared to celebrate our arrival. The staff were friendly, responsible, and always willing to help. A special mention goes to Buket, the barista at Thea’s Café, who was very nice and provided excellent service. We really enjoyed the aquapark, which has a great variety of slides. Several of the slides can even be used by four people at a time, which was a lot of fun. There is also a lazy river for a more relaxing water experience. Safety is clearly a priority throughout the aquapark. All the slides have appropriate safety measures and safeguards, and the staff carefully follow the rules and explain them to guests before using the attractions. There are also many pools for different purposes — quiet and active pools for adults, separate options for children, mixed pools, and pools with entertainment programmes. There is something for everyone. We especially enjoyed the beautiful sea views and the pontoon area. The restaurants offer a wide variety of delicious meals, for different taste preferences. I particularly liked the fact that, regardless of the time, there was always an opportunity to come and have something to eat.

The only thing I found a little irritating was the number of flies when eating outdoors. It seemed to depend on the time of day, as there were more flies at certain times. Because of this, we sometimes preferred to eat in the kids’ buffet, which was fortunately usually empty.

Pools and Aquapark close very early. Food quality and variuty was very poor and so was the animation program.