Staff was very friendly and location was good. Rooms are pretty standard. I had requested a crib on my reservation and they had the room prepared before my arrival which is a plus.

Breakfast was beyond terrible. They outsource the breakfast to the next door restaurant. Terrible service and food. You don't get to choose what to eat, its just a fixed menu of a croissant, a cold toast, a few pieces of fruit, coffee and a dose of juice that is almost a joke (more like a shot dose). When I asked for more juice waiter told me he would charge extra (even though we were a party of 4 - 2 adults and 2 children and initially had asked for only 2 juices). All this with a long wait time.

Great location, just a few blocks from some of the best restaurants in BA. Very helpful staff, comfy room, great tasty breakfast

The location was perfect!! Loved the complimentary breakfast as well. The room was spacious and cute and I loved the balcony!

The beds were a little stiff and I wish there was an extra blanket since I got cold at night. Also, I never figured out how to use the safe. The instructions referenced a button to push to reset the code, but I couldn't find it anywhere.

Location. A lot of space. Balcony.

Thin Walls. You can hear your neighbors.

Breakfast: not satisactory

Breakfast: service and menu could be improved

Location, room confort, well atended

price for that season

The hotel is in a Great location. The room we stayed were of a good size. Good standard of Cleanliness with excellent views. Quiet and pleasant night.

Beware breakfast served a bit too late if you are an early riser. 8:00AM. Wrong/inaccurate information on breakfast times (Served later on Sundays 8:30AM). Somehow like an Airline breakfast quality. Bathrooms look a bit tired. they would do with a refurbishment. One of the TV brackets were hanging in the wall with no TV installed.

Very well located. Palermo is a great area to walk, you can find amazing restaurants and a lot of food solutions.

Great location and the staff is as friendly as they get. Lovely huuuuge windows and great street view from balconies.

There are no outlets next to the bed to charge devices. The shower is designed in such a way it is almost impossible not to spill water all over the floor.

Great, helpful, bilingual staff. Great breakfast included in price. Big rooms. Strong shower and jacuzzi tub in room. Cleaners did a good job each day. Pool area nice surprise. Good location with easy walk to restaurants, parks, subway, stores, etc.

Street noise was a little loud at night.

Great staff, great hotel. Highly recommend!

Big room. Comfy bed. Balcony in the room.

Breakfast is served at the restaurant next to the hotel, but that service was not good.

the staff were very friendly and hospitable

a lot of things were in bad shape and didn’t work. 1. the toilet seat was peeling off and must be replaced. 2.the bath plug was broken and took a lot of improvising to fit in place. 3.the hotel hot tub wasn’t heated at all and the air jets weren’t working at all so it was basically a small pond.except for the coffee the breakfast was bad with old dry bread and croissants.

Staff was super nice, great location, clean, safe.

All was perfect

The location was excellent and the staff were great - they couldn't have been nicer.

The one that was a problem, was that there were no electrical outlets beside the bed in my room. This was a problem because I use a CPAP machine to help me breathe during the night. I had to ask for the bed to be made up with the pillow at the feet.