Eliros Mare Beachfront Poem Hotel

Wir hatten einen wunderbaren Aufenthalt im Eliros Mare. Die Mitarbeitenden, insbesondere Hazel, waren immer sehr bemüht, uns als Veganern, viele verschiedene Essensoptionen anzubieten. Besonders die Pizza mit veganem Käse, war eine unserer Favoriten. Insgesamt würden wir als Hinweis geben, eine bessere Kennzeichnung des Buffets hinsichtlich von Allergenen vorzunehmen.

Wir hatten leider schlechtes Wetter während unseres Aufenthalts, dafür kann das Hotel natürlich nichts, dadurch wurde aber deutlich, dass das Fitnessstudio für die Hotel Größe etwas klein ist (es dürfen immer nur 2 Personen gleichzeitig trainieren). Die Slots muss man vorab an der Rezeption reservieren.

Sehr freundliches Personal, tolle anlage direkt am schönem Meer

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Die Qualität von den Speisen zu Abende und bei Frühstück waren sehr gut. Auch die Auswahl sowie abwechslungsreiches Buffet Frühstück/Abend. Alles Top!

Schöne Designe Zimmer, jedoch keine Hacken um etwas aufzuhängen. Das schmale Bett ist für 2 Personen etwas klein. Wer Animation haben will, der bekommt dies hier. Wir wollen es eher Ruhiger.

The sea view room is genuinely beautiful — spacious, well-designed, and the views are stunning. The location on Kournas beach is hard to fault, and the bartenders and reception team were warm and helpful throughout. When our room had issues on arrival, the receptionist worked quickly to resolve them, which we appreciated.

The room arrived with multiple issues: a non-functioning key card, a leaking air conditioner that flooded overnight and damaged our belongings, and a broken TV. The open shower design meant the floor was constantly flooded. Cleaning service was minimal — beds only, no water replenished. The spa was the worst part of our stay by far. It is almost impossible to find, the receptionist was absent on three separate visits during opening hours, and booking a massage took close to one hour due to constant technical failures. We paid €330 for a couples massage and the experience was deeply unprofessional: a poorly maintained, brightly lit room with no privacy, a superficial treatment, therapists laughing and chatting throughout, an unannounced intruder mid-session, and no proper conclusion to the treatment. Roughly 25 of the 75 minutes were lost to staff conversations. Immediately after, we were pressured to leave a review on broken iPads before we could even get a glass of water. The next day the spa receptionist approached us on the beach, unprompted, to demand a review again. When we raised all of this with the hotel manager Christos, he was dismissive, offered no apology, and told us the spa is an "external company" — before handing us an email address and walking away. No follow-up, no goodwill gesture, nothing. The smiles here are warm but hollow. When something genuinely goes wrong, there is nobody willing to take responsibility.