Thanh Lich Royal Boutique

Super Standard

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The staff are caring. They are keen to help, to provide information, and for guests to share feedback. The imperial meal experience is a must try! The breakfast spread is vast; with a variety of local delicacies and western dishes. The room is a good size one; with the bed being one of the most comfortable in our travels. The gym is good and kept clean. The pool is rather small and indoor. There is a cute rooftop bar which we enjoyed immensely during our stay but there are good bars nearby as well...

The shower power could be better. The drainage is poor. The property reflects its age; probably needs a refurbish. The pool could be outdoors. There is a fair bit of papers to sign; for massages, spas, room clean to name a few!

The staff were really polite and friendly, super helpful when my aunt lost her card they helped her recovered it, the attention to details was exceptional I would return anytime, also Dong was our driver on a couple tours I highly recommend him too

Everything was great, no dislikes

The breakfast buffet was easily the best we’ve had during our 4 weeks travelling through Vietnam — a huge variety of fresh, high-quality options every morning. The staff also surprised us with a small welcome cake for our honeymoon, which was a lovely touch and much appreciated.

After checking us in to our room on the 5th floor, reception called to let us know there was a ‘party’ on the 6th floor tonight. What she forgot to mention was events were held on all three nights of our (we get it, it’s a large hotel, events take place) Unfortunately, despite the hotel knowing from our booking that we were travelling with an infant, we were placed in a room one floor below the function area and the noise was excessive. It meant our baby couldn’t sleep until after 10pm each night. So if you like early bed times or have children, I’d request a lower floor room! This really impacted what would have been a perfect stay.