Oceanfront Condos Nilaveli by ICC

beautiful beach in front of the property. good and clean swimming pool

we were going to arrive later than expected and we wanted to inform the property / confirm that we could get a late check in. However, we couldn't contact the property via phone or whatsapp and even trying to raise the complaint with booking.com didn't help. There is no 24hrs reception and the property's phone number doesn't get picked up after office hours. This was annoying and inconvenient. Check-in was fine once we arrived because the main gate had our key, however it was an unpleasant experience that we couldn't call anyone.

Loved everything

Nothing

Very clean spacious apartment with superb views. Roshan was super helpful and made our stay even better - thank you!

The location is good, good pool and the beach is right in front of the hotel

We did not have to check in, so no welcome, drinks or towel. The card explination of the door was not told so I had to come back coz battery died and then again for not working. There were ants on the table in the room. The guys cleaned it but it came back other days. The clocked worked not in the room. Breakfast was too expensive for what you got so we didnt botter to take it. The atmosfere in the hotel is poor so all guests go elswhere for breakfast, lunch or dinner. Maybe create something nice for guests to eat at the beach. The beach towels were the wole time finished so in the morning when guests want to go there was nothing. I do not understand why they not work with passes or so, that you return you towel and get one back. The security sat there all day. Beds were takrn and the guetst were gone so maybe put a poolboy there who checks places beacause there were not enough sunbeds and they were very old. The place was too expensive for what you got.