To start I must say that I felt safe in the area, the lobby is extremely small and very basic and boring but coffee is available 24 hours a day, the front desk service is terrible, I had an altercation because they couldn't find my reservation through Expedia and they simply They argued that there were no rooms available, finally another employee found my reservation at the last minute and I managed to check in, the room was better than the one. lobby, large and comfortable beds, clean but dated bathrooms and the entire room with a strong damp smell, nice refrigerator, microwave and breakfast, in the end you get what you pay for

I reserved the hotel for my coworker; He said the hotel room was comfortable, but the front desk service was terrible. The front desk made a mistake with the additional days reservation that I made for my coworker, and they tried to kick him out of the hotel without checking the additional reservation. Finally, they resolved the problem.

Smoke smell in hallways. Staff not friendly and always made me feel like I was putting them out even when just asking a question. Hot water almost non-existent. Found a roach crawling on my sink/vanity. Housekeeping hit or miss. Overall, a poor experience

Our stay was ok , the room was clean bit outdated but clean the carpet in the room is very dusty especially when you have allergies the smell is very strong ( recommend to change) Front desk staff was very accommodating thanks. Breakfast was good .

Everything was fine except for the bathtub that had a chip in a couple of places.

Average hotel, dirty

The hotel is old. The staff is friendly. The breakfast is decent. The rooms are clean.

Bad water pressure in Shower and Breakfast was the absolute Worst!!!

Fairly clean property, but the staff needs to be more polite and welcoming (they are rude) they treat you based on how you look and attire which makes no sense in my human eye . Breakfast is horrible mostly stale even the fruits not eatable , my family and I been staying here for awhile check out and check in as needed or as necessary, but each time we do check out we tend to chill around property for awhile just to rebook . It’s always an issue for us because the staffs always complaining that we can’t stay (yet we’re going to rebook) because of property rules and such we obliged , but one day while I was there sitting by the pool a random person just starting showering at the pool area where you would wash the chlorine water off ( I was so shocked) a whole bathing taking place (I have evidence) then there’s this other guy who comes to sleep over there on the regular walks and cough up colds and spits all over the area where you would sit and eat so disgusting. I’m not a person to write reviews but I’ve seen to many filthy stuff goes on at this Hotel and I never complained until now . Another issue is the room service come knocks our door at 9:43 (check out 11am ) almost everyone we’re in a room then when we complain to the front desk all we hear is we’re sorry we never get compensated for nothing at all nothing it’s not fair I’m paying but can’t be comfortable where I’m paying for it’s ridiculous

I like that it is close to various dining options and several parks with walking trails

I recently stayed here for 4 night. The 4th floor and main light hall smells really bad. Got service one time and noticed 2 silver chains missing.

It was great

Smells like a cheap motel. Old and tired. Don’t expect to get any sleep with all the noise.

Good customer service

I booked 2 rooms for my family & I for a wedding we were attending & I was definitely disappointed with my room (410). The room smelled horrible, the headboards were dirty etc….I always bring disinfectant, cleaning supplies, my own sheets, pillows, whenever I stay at a hotel & thank goodness I did, because they were booked & couldn’t provide us with another room with 2 queen beds. The worker that checked us in did provide us with the spray bottle to spray to “help with the odor” from the carpet. Wow thanks a lot (sarcasm). No one bothered to check to make sure we were good. Why would they, the rooms were paid already. The other room (408) was actually ok, it was 410 that was bad. Y’all have to do better with that room for real. The couch had a huge stain on it. Just disgusting!

Very frindely front desk staff

Everything was on point. The staff was helpful and friendly. I'll definitely return.

They need to paint the front entrance door and wash the floors in the rooms

Room smells like clorox, I had to take my dogs to the vet because they had breathing issues

The phone in our room did not work. Was told service was coming the next day, did not happen. Water in the shower was Luke warm. I will definitely not go back to this hotel

My first impression of the check in & room was good, then when I went to call the front desk, the phone had no dial tone & was completely broken. Then I went to take a bath, and the water never got warm. I had someone come up, confirmed the phone was broken, and couldn't help with water temp. Then I noticed several pubic hairs in the back of the tub! I was disgusted, but also didn't feel well enough to pack everything up & move rooms (with no guarantee the next would be better!). Very disappointing as I was no longer comfortable at all. I deserve a coupon or partial refund.

This property is overall satisfactory.

nice and clean

Good service

You can hear every door shut in the hallway as if it was your own. The outside looks really nice. The rooms however were not as expected by looking at the exterior.

Good

Its location is very convenient. Property do need some repairs. Example. Shower not working properly, broken chair, lights not working properly etc

Left it was so dirty

The continental breakfast was honestly pathetic, only cereal and bagels and toast with spread. Add a waffle maker or something.

The hotel for sure need a mayor update, need a real investment on infrastructure. It do the job, the location is great the price is not bad but it can do better because it have alot of potential.

Why pay that much to stay here?

Best customer service!