I was very happy with the front desk staff- the cleanliness and space in my room! I stayed in the king room - excellent accommodations!!

Property wasn't particularly outstanding, but it was in good shape and wasn't too dated. The room layout was a bit odd, but that may have been because we were in an accessible room. The staff was very friendly, competent, and efficient. The housekeeping staff was very deferential to guests, so much so that this was actually the one outstanding aspect of the stay. The breakfast was just OK in terms of selection and the mess wasn't being particularly well tended. This was actually the one aspect of the stay that was below expectation. It would not have been bad anywhere else, but it wasn't quite up to par with the rest of the location, both in terms of selection and cleanliness. Yes, the mess was because the guests are animals, but this is true everywhere and I've been to properties of approximately equal quality whose staff to stayed on top of things, so I know it's doable. Overall, I would stay again but the benny and a half I paid per night was pushing what it would be worth to me. I wouldn't go over that.

Room was spacious, clean, and staff were friendly. There was total of 5 of us, 2 adults and 3 kids, and really appreciated the layout of the hotel room. Would book again! 10/10 no complaints.

Great place. Room was big and clean. Great breakfast!

Overall we were happy with our stay! There were a couple spots on the carpet but that was the only thing we noticed. Very nice location, staff, breakfast. The pool wasn't open during our stay. We would return.

This is a great hotel in a great location very quiet and breakfast was pretty good will stay here again

Received a nice greeting from the front desk staff upon arrival. The free breakdast was very good. We appreciated the grab bars in the shower/tub and the two sinks/mirrors in the room. Hotel was in a very convenient and safe location. However, housekeeping forgot to clean our room one day of our stay. Also, we asked for a wake-up call for two mornings and that never happened. The breakfast sitting area should have been larger. Overall, a good hotel.

Great place, and the best hotel breakfast we've ever had!

There was no microwave

My stay was amazing… and I love the location

The hotel is clean with friendly staff. Room was large, clean with comfortable beds. The breakfast buffet was very good with no lack due to the large number of people that was staying at the hotel. The hotel is located in a great shopping area; it was a buffet of shops. Would consider staying here again when we come to Memphis.

It was kool no microwave in the room. other than that it was no problem.

Good and convenient location, reasonable price. Near to shopping areas. Rooms could be a bit more updated.

Great experience. Staff were courteous, room was clean, and very roomy.

None of the fitness equipment worked at all, all plugged in but old and broken.

Always a reliable place. Good value, clean, and modern.

Loved this hotel. Far enough away from downtown Memphis that I didn't have to worry about our car getting broken into. Hotel itself is great, very comfortable and large rooms. A lot of places to eat nearby and conveniently located just off the freeway. Breakfast was good too. Would stay here again next time we're in the Memphis area.

Everything was great!!! We would definitely stay there again

Our room was perfect, until we sat on the couch and felt something behind it. There were men's dirty underwear in our room!! The hotel did change our room but never offered a discount for the incident or anything other than, heres a new room. I feel like there should have been some type of compensation for my 14 year old finding, touching them, and getting highly upset about the men's dirty underwear she found, other than just a new room. Discount off the room? Some type of comp to somewhere. Something. It was hardly addressed by staff.

Nice room. Free Breakfast was good.

I went back to this hotel for the security, and only one entrance, since I had a car stolen previously in the area. Hot breakfast was great, only complaint is I don't like the tub /shower combo, otherwise as perfect a quick trip could be

When it was time for me to check in I did as usual. Not one time did anyone say oh we are out of king beds we had to move you to a double room. Went to room and noticed it was two beds and immediately went downstairs and told them I had a king room. The guy said oh no one told you we were overbooked for the night? Um no. Oh they should of on email and when you checked in. No on did. Well that's all we have for the night. Really wow common curiosity they should of said something to me.

Hotel was clean and quiet. Breakfast was also good. Definitely would book again.

Property was right around shopping center and did provide breakfast

The staff were all so friendly. The rooms were clean and spacious and the beds were comfy. Breakfast was a nice plus as well.

I thought the over-all property was very nice. It was clean and fresh smelling convenient to shoping and restaurants, the over-all neighborhood was good.

After paying for the hotel on Expedia, the hotel added an incidence fee at check-in. I guess my mere presence incurred the incidence fee.

I didn't care for that the hotel now allows pets. Dog walking in the breakfast area i not good. I would have to think carefully on booking again .

Nice comfortable rooms

I truly enjoy my stay

Our stay at the Hyatt was great from the check in to the checkout. We enjoyed a spacious clean, quiet room and a tasty breakfast before we set out for the day.

This was my first time in Memphis visiting my boyfriend who is here for work. The Hyatt was peaceful clean n spacious rooms with a great staff. I would definitely stay again or recommend as a great place to stay.