Room was supposed to have a couch and didn't, breakfast was definitely nothing worth waking up for.

Unfortunately, we never had the chance to stay. At check in we were told the room we booked with a couch wasn’t available because of renovations. We were told that a cot was available for us though. We accepted this change due to the circumstances and Essence (employee on shift and only positive experience) said she’d follow us up to the room and get us the cot immediately. While she was grabbing the cot, my wife went to use the bathroom and it was not clean. When Essence showed up to the room with the cot, I asked if housekeeping was available because the bathroom was dirty. She said she was the only one there, but she’d take care of it for us. She said she’d be back quickly with the disinfectants. As I opened the cot, it had dirt inside it and I wouldn’t even allow my dog to sleep on it, let alone my son. By the time she got back with the cleaning equipment, she could read the expression on our faces. We immediately asked for a refund and booked elsewhere. Again, Essence (the only employee there) was great. It’s too bad everything else was horrible.

Absolutely disgusting. There were bodily fluids in multiple places around my room. The front desk was unfriendly. Very gross and unacceptable.

Firstly, the staff that checked me in by the name of EVA was so rude and arrogant the way she responded to questions, and at some point she mentioned “I don’t have enough time I’m about to leave” Just the fact that she was that rude made not to ever use such hotel. The rooms were dirty, hall way smells bad, funnily she handed me a pack of two bottle of water and granola bars like when you’re not ready to deliver it.

HORRIBLE! It shows that it is pet friendly. I called 3 times to check that I had a pet friendly room. At the desk I was told that while the property itself is pet friendly all of the truly pet friendly rooms were already taken. I spent most of the night trying to get my cat out from under the bed. I was also charged a $100 “incidental” fee that would only be refunded after they inspected the room. Ashley at the desk in the morning was abrasive and seemed put out when I told her I wanted the $100 refunded. She said it would take 3-5 business days to remove from my card. That’s on top of the pet fee of $25 per pet! The building and rooms are gross and dirty. The entire building smells awful. The rooms are painted some kind of dark yellow. They are old and dirty. The tub was dirty. While walking down to checkout even one of the employees said the place was nasty. Avoid this place completely. It’s a rip off and a pit.

I was pleasantly surprised at the service and accommodation here. Clean, kind, economical.

Staff was pleasant and environment was clean. Stayed in 321. Need to fix floor tiles in front of shower to avoid tripping

It was clean and staff was friendly.