My room was fine faint smoke smell, but my son's had damp sheets, paint peeling, hair in tub, something in carpet on a spot. Smoke smell in hallways.

The toilet seat was loose and would slide . I was checked at 10am I thought my check out time was 11am and this resulted in my key not working

Very friendly staff, and Rose Ann, the house keeper, was very friendly and helpful with everything that we needed.

Paid for king size room with jacuzzi tub and when getting ready to to get in and relax water start going everywhere wouldn’t cut off my hair and lashes got messed up the front desk said no one was on site to come help me so at this point the water still going crazy and nobody to help eventually the water cut off

The room was nice and big. Very clean but the bed was a problem. It sounded like the base was broken and the mattress sagged badly in the middle. Notified front desk at check out and manager stated she would have it fixed. Otherwise it was a really nice place.

The room smelled horribly of mildew, on day two I was walking without my shoes, the carpet was soaked from the a/c leaking. Showed the maintenance man who was there replacing a smoke detector. His answer was to vacuum up the water instead of repairing the air conditioner. Our clothes were soaked through our suitcases.

Need shower curtains

GOOD AND SAFE

Unfortunately, my stay was not the best. My family and I was assigned room 123. Entering the room, it was very humid. The air was not on. There was rust all over the refrigerator, shower head, even the fire sprinkler was rusted. The ceiling was half popcorn and half painted. No phone. It was just disgusting. I called front desk to ask the cancellation policy. She offered for me to see another room. She showed me two others. The better selected was a non-smoking room on a smoking floor so it smelled of cigarettes on the halls. Comforters had stains on them. It was just a discomforting experience. Also, we spent the weekend without being able to watch tv because of no remote. Had to call front desk from my cell phone because the room phone did not work, to let them know the remote was missing. No one ever brought one to me. I highly recommend no one booking this hotel. The only reason I stayed was because everything else in the area was booked due to the AAU basketball tournament we were attending for the weekend.

Hot, dirty and smelled of cigarette smoking

Great

I like this place, I've stayed here several times.. but this time, I'm disappointed. I rented a smoking room with a hot tub, paid for it, only to find out it was not available...nor was a room with a jetted tub. But either way l wi sti come bk. Th

We were ok until we woke up at 3a.m saturday morning to find roaches in the room and bathroom. Very disappointing

Good stay

i Liked the price, I did not like that i purchased a 2 queen room and ended op with a 1 full and a pull out couch. extremely noisy, i had to go and ask for linens that were not in room.

Very nice property

The staff and Desk clerk Donna were super nice! Our room didn’t have a closet and I thought that was odd. But other than that everything was good and clean. Very convenient to hop on interstate and reach downtown Mobile.

I booked non-smoking room with two queen beds. When I arrived they gave me smoking room with double bed and tiny couch. I showed them my booking, but they said their system shows different and they don't have rooms what I need. I couldn't stay there, checked out and went to the better hotel.

I traveled from Jax 5 1/2 hours only to be told I would be charge a $25 early check-in fee! I decline I went to the Wal-mart to waste time and spend that money on food! I was tired and sleepy but couldn’t check into my room, although it was actually ready!! I came back with 30 minutes left until check in and the receptionist, decided to go head and check me in. If I would’ve known, I would’ve timed my trip to get there at check in time not 2 1/2 hours earlier.

Had a good check-in, great afternoon, amazing dinner. There's lots of restaurants in the area. But the only reason we rented the room, we live in the area, our first choice babysitter had to work until 8 or 10pm so we wouldn't have had much of a reason to rent a room so we chose our backup babysitter. Should've just cancelled the evening then but I really wanted alone time with my fiance, and we never get it with the kids. So we had an amazing dinner, there's lots of great choices. The area around the hotel is nice. Not long after we get back from dinner, things go downhill fast. First we find a bloody needle when going into the dresser drawers to get pajamas. Everything else was good before we found the needle so we tried to ignore it. Have fun in bed after dinner and my fiance goes to sleep. As I'm dosing off I start itching, bedbugs, great! Thank God my fiance had Benydryl. I took some and did sleep most of the night, but I did wake up during the night itching and my fiance was getting bitten as well. I know I kept her up most of the night and she wasn't happy. Breakfast sucked. Powdered eggs, rock hard biscuits, great value brand yogurt, and oatmeal, and no milk... So I finish my work out after breakfast and go wake my fiance. She was upset because we stayed up most of the night itching. As soon as she's go back to sleep I'd wake her up itching. So no morning sex. Huge bummer. Overall I will never use Expedia or stay at another Quality Inn in my life.

This hotel was clean and friendly.

Rooms needs to be cleaned and upgraded! The walls were disgusting and the bathroom had a nasty crack in it with yellow caulk that resembles pee. Looked gross. The comfiest part was the bed with a huge dent.

Rooms needs to be cleaned and upgraded! The walls were disgusting and the bathroom had a nasty crack in it with yellow caulk that resembles pee. Looked gross. The comfiest part was the bed with a huge dent.

Hotel was ok. Front desk was very nice and hotel was family friendly. No frills but I would book again.

Hotel was ok. Front desk was very nice and hotel was family friendly. No frills but I would book again.

My room had white carpet powder all over the floor that the front attendant had to vacuum up. The pillow on the bed looked like it had been laid on.

it had bed bugs and i waste my money got ate up the next morning

Staff was very friendly but we were 1st given a room later at night that had wet tile floor, no pillow cases on pillows, no towels, not totally clean. Moved to a room that had wrappers on bathroom floor, stained wash clothes, and in the morning when pulling the shower curtain closed to shower, there was a used washcloth hanging on the towel bar. Very disappointed with cleanliness esp during this time of COVID. Would not stay again

Air conditioner did not work in one room. Next room not well either

General hallways and stairwells were filthy and paint chipped/scraped. Email and hotels stated we were getting 2 queen beds but there was one full size and a pull out couch. When i spoke to the desk i was told that was all they had and her end showed us renting a suite.

Nothing on this dirty property i liked. I will not stay at this property again.

The bed was uncomfortable, there was a bug in the room when we arrived