Gretna Hall Hotel

On arrival staff at desk friendly and helpful. Food in restaurant was excellent as was our cocktails. Restaurant staff were very accommodating. Good quality breakfast on both days. We were happy with our room (16) although there was motorway noise they had excellent double glazing. One negative was noise from upstairs bedroom. We were kept awake until five in the morning! Someone seemed to be walking round, maybe they couldn’t sleep ( it was hot) When I reported this to reception next day the young lady told us there was nothing she could do. As there were no other rooms available to swap. A small gesture of maybe food or drink credit would have been nice, as the noise did spoil our first night. Nothing was offered.

Fantastic stay at the Gretna Hall Hotel. Food was amazing and breakfast was outstanding. Very helpful and friendly staff. Will definitely be back to stay again. Thank you.

All staff were very friendly and extremely helpful, made us feel very relaxed during our stay. The breakfast here was absolutely fabulous with everything there that it stated was there. We also had an afternoon tea booked for after our small wedding and this was excellent and so was the lovely Maria who served our champagne and made sure we had everything we needed. Above and beyond expectations and we were not rushed at all. There is plenty of parking for guests and the grounds of the Hotel are stunning. Lots of photos of that! We would definitely stay again to give us more time to explore. Also, we would book a bigger room.

Rooms excellent clean, nice decor,good shower. Excellent helpful attentive bar and restaurant staff.check in could have been more informative eg where breakfast was been served,about hotel (minor fault😂) had great stay would definitely return.Food excellent and drinks and nice outside seating area