[ ] Narrow room. The space between the bed and furniture along the opposite wall was so narrow, only one person could pass between...and we are small people. Im not sure a large person could have made the passage at all. I estimate 14". [ ] Dog Hair. If a service animal is in the room, extra care should be taken to clean the room properly, for those guests that are expecting a pet free environment. We found dog hair on the window sill and all over one of the bed covers. My wife has alergies to animals that kept her from getting a good nights sleep. [ ] Trash. There was only one trash can in the room, making it inconvenient for guests in the bathroom. [ ] Toilet. The toilet would not flush unless the handle was held down. When guests pay a good price to spend the night, the expectation is that things will work properly. [ ] Another family in the hotel was told, when they checked in, that thier children under 17 would eat free at the restaurant. In the morning it was "10 and under". There was no compromise, or consession made to accommodate this family with four teenagers.....even for a one time "Sorry for the misunderstanding". [ ] These things don't speak well of the hospitality industry and will certainly deter repeat business. [ ]

Room floor was sticky. Bathroom was not up to HI standards for cleanliness. Beds were clean and comfortable.

One of the nicest places I've stayed!

mattress had a huge hole where your butt sits very uncomfortable, had to stuff a pillow in it to keep back from hurting, slept terribly

A pleasant stay. They didn’t have free breakfast with stay unfortunately. Diner area opened up for guests for early morning.

The hotel room was overall comfortable and clean. The bed and pillows were decent. The walls are very thin and you can hear everything in other rooms and in the hallway. There was loud giggling for hours.

If you check your records you will find we stayed at this hotel two times within 10 days. The first time it took a very long time to check in but the room was decent. The second time, the desk clerk was on the phone when we arrived. She continued to speak on the phone for a good five minutes without even looking up to acknowledge us. When we were checked in, we went to our room and the heat/air was non-operational. Beds were made, but smelled like old lady perfume and armpit, so I suspect they were not changed. My husband went down, got key to second room, it was uncleaned, unmade. Tried to call her to bring another room key, but she was back on the phone. Had to go down again. Third and final room was clean. Bathtub drain did not seal. Toilet paper holder barely anchored. Too pissed to go get another key. Hotel was hardly occupied. No wonder. NO REMUNERATION FOR AWFUL EXPERIENCE WAS OFFERED.

One person at front desk, checked in seven people one by one and had to answer the phone. No one to help or call to help

Very Nice hotel property looked great.The Restaurant people were rude one day and messed up my order the next day. I told management they took care of it.

Toilet didnt flush, loud at night

The room had trash in floor and stains on bed comforter , for the price thought it would be a lot cleaner and nicer .

Everything was great except they added a $50 charge to my credit card for “incidentals”. I asked why and when it would be refunded to my card. I was told it would be returned in 3-7 days. It only took a matter of minutes for them to charge it to my card. Why would it take so long to reverse that charge?

Everything was nice and clean great spacious room

Neat and new

Clean

The room was dirty upon arrival and there wasn’t anyone to clean it so I vacuumed the carpet myself. We were schedule for 4 days and they never serviced the room. They didn’t bring any clean towels and by Friday I had to go in search of toilet paper. The two female staff were friendly but the male on Friday night was not helpful.

We just needed a spot overnight and we wanted one with a pool so we could swim a little bit. This hit the target! It was actually nicer than we were expecting it to be. Very nice experience. Clean comfortable safe quiet.

Very clean and comfortable. Could hear everything next door. Food not so good!

Loved it

Dark, dated, wallpaper peeling in bathroom. What Holiday Inn has no complimentary breakfast? This one!

Refused to honor the Expedia confirmation. I was on the road when Holiday Inn Jonesboro called me to say they had no rooms for me and that I would have to call Expedia to have my credit card reimbursed. Good luck

Dusty and dirty all the floors including lift floor. Tras bag along the hallways like on exhibition along all the doors front.

The bathroom door handle was about to fall off of room 409. Otherwise everything was fine.

Didn’t like $160 without breakfast not even hot water for some tea

There was literally a party in the room next door and they were super drunk and loud we couldn’t even sleep

I was first surprised to find that there was no free continental breakfast along with the whopping 13 channels I had in my room was extremely unfortunate. I also stood in 3 inches of water while I took a shower drain was terrible We will not be returning especially with those prices

Very clean

Got to the hotel around 10pm and they sent us to our room that was still dirty. So I had to wait another 15 minutes after my 4 hour drive. When we finally laid down for the night my wife had blood all over her pillow. I then stepped on something that stabbed into my foot because the room wasn’t vacuumed. It was a horrible experience and management offered me no compensation. I’m very upset with my stay and so is my wife especially.

VERY clean. Smelled amazing. Staff were super awesome and helpful! Beds were very comfortable with lots of pillows. Will definitely stay here next time we are in town.

The room was very clean but the lack of free morning breakfast was not good

The area was very quiet & clean.

The room was nice & very clean. The beds were very uncomfortable. I was disappointed that there was no breakfast service. I appreciated the fact there was coffee but it was disgusting & dumped out after 1 sip. Overall a nice hotel but lacking.