Boutique Hotel Hugo

The hotel was in a great location within walking distance of many attractions, restaurants, and shops in Florence. The room was clean, comfortable, and quiet at night, which made it easy to relax after long days sightseeing. Staff were friendly and helpful, and the overall atmosphere felt welcoming. Air conditioning worked well, and the stay was smooth and enjoyable overall.

Rooms were very clean. Staff were friendly and helpful. Was such a nice place to stay

Very good and friendly boutique hotel. Conveniently located for everything we wanted to see in Florence. Would happlityvstay again.

The staff is very friendly and kind, however the hotel is, in my opinion, incredibly overpriced for what it offers. Three flights of stairs with our luggage was difficult. Rocco did help us with the bags on arrival, but our checkout was not during front desk working hours. There is no 24 hour front desk staff, which I thought was strange, and we needed assistance on our last night due to our taxi cancelling, and front desk had left for the day. The room is fine, nothing special. Good location. Breakfast was ok, but underwhelming compared to what I expected based on the reviews I had read. I think there are much better options in the area at the same price point.