Everything was good, upon returning to the hotel for the checkout process i saw an apple in the lobby and i saw it was for guests when i asked the lady at the counter if i could have an apple she replied it is only for guests and i can not have one. The other staff were amazing we had an issue with the toilet not flushing which was a little bad as it flooded the toilet and the bathroom, someone was sent up to clean and take care of it, after that we were compensated and everyone was really nice. Shame that lady really could have answered differently and changed the way the whole stay went.

We had an amazing romantic weekend getaway with my girlfriend. Rooms are very spacious with great ambiance and clean, staff are super friendly. Location is great you can walk anywhere. We’ll definitely come back.

Amazing service! Everyone is very Friendly and helpful. Great location in old port and both restaurants in hotel were spectacular!

Lovely staff and rooms. So clean and uniquely French. The restuarants are both very delicious and quite busy usually

We had an amazing weekend, the service was outstanding and had a great visit in Montreal. The staff at the front desk and door were fabulous and Jonathan the concierge simply went above and beyond to ensure we had an amazing experience. Merci Beaucoup!!!

Great place to stay in Montreal. The service was great from the beginning to end. Very attentive staff, helpful and always friendly. The restaurant was also amazing.

Everything about the hotel was good. Staff are friendly and helpful. The room I had was large. Shower is amazing. Location is ideal. Short walk to Metro station Place D'Arms.

We were booked into the hotel for two nights. The first night we were situated near a busy street and fronted by an office building that kept all the lights on overnight. The room didn’t have any curtains and the blinds didn’t effectively block out the light. Sleep was hard to come by. The next morning we requested a room change and another room was instantly made available. The staff were extremely accommodating during this process. In the evening we received a note from the concierge apologizing for our poor sleep the previous night along with a gift of macaroons. Every staff member we encountered on our weekend were extremely helpful and friendly. Well done!

Amazing stay - staff was very friendly. Valet was a great addition since parking can be tricky in this area and the cost was comparable to other parking garages. Front desk was very nice and accommodating. I had room service from KYO and that was delicious! Highly recommend staying here and will definitely be booking here again.

Absolutely beautiful hotel - highly recommend for anyone travelling to Montreal! Fantastic location right at the Basilica and only a block from the Old Montreal walking strip. Wonderful staff and gorgeous room - the best shower ever!!!

Well Maintained property. Super friendly Staffs. Amazing Dining Options within walkable Distance.

Best service ever 👍

Amazing staff. Amazing location. Amazing amenities.

My son enjoyed our new year’s eve stay. They upgraded our room to suite at a low price. Everything is nice and cozy.

The bedroom, oh, it was an epitome of coziness! The plush bedding, soft pillows, and tasteful decor made unwinding after a long day an absolute delight. I found myself easily slipping into a peaceful slumber every night. However, while the hotel boasts an idyllic atmosphere, there's a caveat - the internet connectivity. The speed was unfortunately slower than expected, which might pose challenges for guests reliant on seamless online access. For leisure travelers, this might not be a significant issue, but for those on business or needing consistent connectivity, this aspect could be a hindrance. Despite this minor setback, the overall experience was fantastic.

Fantastic place. It can use a bar

Staff was so helpful and patient. Hôtel rooms were clean, spacious and quiet. Rainspa was relaxing. Location was perfect. I definitely recommend this hotel.

We have twice stayed at this wonderful hotel for about five nights during the Christmas holidays and recommend it very highly. Everything is superb - the beautiful and spacious rooms in converted historic buildings (we love the electric fireplaces and exposed brick), outstanding service, excellent restaurants, and central Old Town location. It has a relaxed, elegant feeling. We look forward to staying here again next year!

Really clean, friendly spot. Great location. The room was a bit on the warm side and had zero view but otherwise it was super clean and comfortable. The staff was super friendly and accommodating.

This hotel was clean, comfortable, and perfectly located. The bed was so comfortable and I loved my time here.

Beautiful hotel in Old Montreal. Around the corner from the Basilica de Notre-Dame. Walking distance to all the Old Montreal shops and restaurants. Very convenient. Every hotel staff we encountered was super nice and helpful. Room was spacious, clean with a large bathroom/shower. Loved the exposed brick on some of the walls. Definitely would stay here again.

room was very specious but pull-up couch for the kids was really uncomfortable, room service was very slow, the food came cold and without any plates

Best place to stay in old Montreal

Very nice staff, clean property, very walkable and close to metro

Lovely big room, beautiful bathroom. Great location.

Lovely old historic hotel adjacent to Place d’Armes and Notre Dame de Montreal, conveniently situated for access to Old Montreal and the underground city and the Place des Arts; delightful hotel staff and on site restaurants! Highly recommended!

Our two-night stay at the Place d’Armes was great! It is an excellent hotel in a great location just across the road from the cathedral of Notre Dame. The food and service in the hotel at Brasserie 701 was excellent and there were many other good dining options in the area. Our room was clean and bright with just one minor issue regarding a broken window blind on the corner facing the square and the cathedral which couldn’t be raised. Everyone on the hotel staff was helpful, efficient, kind and courteous, especially Enzo in valet parking. He greeted us upon arrival with a very friendly and warm smile and made us feel very welcome. He was also very helpful and courteous as we prepared to leave. He is the perfect individual to have greeting and bidding farewell to guests. We hope he gets a raise and a promotion because he deserves it. Many thanks to the hotel staff for a wonderful getaway.

The entire staff could not have been more courteous or hospitable. The rooms were well appointed and very clean. The restaurants were outstanding

What a lovely hotel. All staff so friendly and helpful. Hotel is spotless and clean. Twice daily housekeeping and the chocolates were a nice touch each evening. Great location to walk to all areas.

Great hotel, great staff and a great bartender at the restaurant onsite. If you go I hope you get to meet Shady, he is a true artist when it comes to mixology and a very jice person.

Very luxurious. Excellent attention to customer needs. Heartbreaking to see encampments out back in view outside of window (no fault of the hotel or people).

No complaints at all. Beautiful place and exceedingly pleasant and welcoming staff