From start to finish of our stay, we've felt looked after, informed and comfortable. The view is unlike any experience we've had previously. Our room on the 2nd floor overlooking the Plaza took our breath away. The view is so stunning that it leaves a feeling that you can't view it enough. The air-condition is of prime quality, and you won't even need to cool down in the shower during a heat wave; that's how effective it is. The style of the hotel is true to the photos, and the location of the hotel makes for a perfect base. Quiet, yet local to what, in our opinion, is the most beautiful part of Granada

Some of the finishes in construction are a bit rushed, but for the price, this is no issue. It looks and functions as intended.

Hotel con posizione ottima per Granada. Non grande e quindi per niente caotico. Camere in linea con il prezzo richiesto, ben insonorizzate.

Difficile arrivare con l'auto, senza incappare in zone a traffico limitato. Colazione a la carte, ben gestita, ma sarebbe ottimo avere un piccolo buffet (che non c'è). Un pò lunghi con i tempi.

- Our room had a couples shower. Never seen that before in a Hotel - Stylish interior design - Great location at the heart of Granada, a beautiful and lively city - Friendly staff

- The breakfast is alright, but not great. The issue is not per se that you order breakfast instead of having a buffet, but that the products are rather mediocre. - The parking garage they recommend is a product of nightmares. So narrow it makes even economy sized cars struggle.

없었음

체크인할때 직원이 불친절했음 와이파이 비번도 물어봐야 알려주고 미리 조식을 신청해 놨는데 확인도 없고 조식 시간도 알려주지 않음 시설은 낙후되었으며 투숙객 위주의 시설이 아니었음 무료생수도 없고 룸키도 하나만 제공해서 많이 불편했고 뷰 또한 사진에 나와있는 방은 아주 좋은 방이고 모든 방이 다 그런 뷰인건 아님 심지어 일층은 커텐을 치지 않으면 밨에서 실내가 다 보일것 같음

well located and friendly staff

no amenities available, just the bar downstairs that greet people from outside

Location was the reason we chose but there are 10 more options in same area

Not satisfactory at all. Poor air conditioining all over. No phones in room. No room service . It is 2 star facility at best. No bathroom door and all water spills out.

The location is great especially to go to Alhambra Palace (the bus stop is right next to the hotel). The breakfast wasn't so good but their coffee is really good. The staff was very friendly.

The air conditioning can be stronger and the toilet lights keep going off.

Location, friendly staff, lovely room

Unfortunately, the transformer blew, causing a power cut. Did impact our stay considerably, not able to see as no lighting or other power.... It's not the hotels fault, but was a huge negative.

good location; good public transportation' good shopping

We love the location, close by the bus stop. The restaurant menu is short but it has good options.

locations

Room style

Good location to downtown.

Poor room facilities and no view. Poor parking serice and space. Very poor breakfast.

Fantastic location and city view. at the middle of downtown. Near so many monuments and restaurants.

No service of complimentary water etc., nothing !!!, Fantastic location only

Excellent location, next to main shopping area and close to Cathedral but the rooms are very tired, not much facility inside. No telephone, No drinks on arrival, Nothing in the fridge, No porter service. We had a Junior Suit which was very large. Food was also dissapointing too.

Staff were NOT caring and the rooms are a bit tired now. Photo's look really good on their site but is not recent.

Hotel location was perfect - easy to walk to anything in Centro and adjacent areas, and it was always easy to find a taxi near the hotel for getting up to the more difficult to reach locations like the Alhambra. Lorena and Kandell at the Reception Desk were very friendly and helpful.

No phone supplied in the hotel room - could be a problem in an emergency. No English language TV - it would have been nice to at least have a news channel. Also, there appears to be more emphasis on design rather than function and customer comfort - e.g. bathroom lighting is way too dim, and shower stall is impractical, allowing water to flow out of shower area.

Location

Parking is an issue

A fantastically central location, right in the middle of the old city (five minutes from the Cathedral) and only a short stroll away from all of the main sights - including many restaurants, bars, and the Alhambra. Also well connected via public transport to the bus station and (if you don't want to walk up the hill) to the Alhambra, again. Rooms were nice, with very spacious bathrooms, and there is a restaurant/bar downstairs.

The pre-check in communications were a bit too much - with messages by email and WhatsApp asking for registration, including a screen that seemed to be asking for payment (rooms were paid via Booking.com in advance). The windows are reflective during the daytime, so the rooms have a great, unobserved view over the Plaza Isabel; note that they are not sufficiently reflective for this to be the case at night, when lights in the room are lit. Some of the finishes in the room could do with a bit of TLC.

Great location, friendly staff and spacious, modern rooms with a great view over the square

lighting in the bathroom wasn’t enough, it was dark.

location was spot on

modern

central location

very noisy when we arrived, allocated a disabled room when we are abled, nowhere to put anything in the bathroom and very outdated accommodation,

central to all amenities. easy to get the 33 bus from station to cathedral and find it .