Flamingo Hotel Kinyerezi

The staff are what makes the hotel great! The women at reception as well as at the restaurant provide exceptional customer service. The hotel itself is also very beautiful with many plants and decorations.

The breakfast is subpar. Given the large size of the hotel, and the meals provided at lunch and dinner, they put little to not effort on the breakfast plate. They don't ask you what time you would like for them to knock on your door in the morning when they bring you breakfast. Yes, we were grateful for them doing this... but to knock very quietly on our door at 08:15am each morning, only to walk away if you don't answer right away was frustrating. For future reference, ask the guests when they check-in what time between 08:00-10:00 they would like to eat breakfast, and actually provide what's on the breakfast menu located on each rooms door. Most days we would see three small items (Small sausage, bread chapati)..... The music also plays pretty loudly each night, given that there is a night club on site, however, most hotels should realize the importance of sound-proof walls for guests who like to sleep early. The food at the restaurant is pricey! I would recommend taking a boda boda (motorcycle) or bajaji to Mbagala (10 min away) and eating somewhere in town on some days.

My stay was perfect. We are looking forward to visiting again for more days.

Everything was perfect.