Awesome customer service. 👍👍

It was our first time in Cali, Colombia and did not much about the city. After looking through different options, we decided to reserve at Piedra Luna; and once a Piedra Luna all we can say is that their service surpassed our expectations. Their rooms are sprinkled cleaned and they are just like you see them in their pictures. Piedra Luna is a brand-new building that was completed in December of 2022. Its owner, Luis Alberto Palacios, is always on the lookout making sure that you get the best possible service while staying at his place. Unlike other hotels, at Piedra Luna you will get a very personalized service.

We loved everything! Again, they make sure you get the best services. If you have dirty laundry, just hand it to them, and you will have back washed and folded in no time. The stuff at Piedra Luna is amazing!!! There is nothing you will dislike at Piedra Luna. Highly recommended!

Excelente hotel, las instalaciones limpias y en perfecto estado Lo mejor la atención de su personal, 100% recomendado

Super friendly staff, great bed, good warm shower, nice tv, very fast wifi and good connection, the location is perfect (safe and quiet at night, but close to big malls and nice neighbourhoods), lovely breakfast and very good prices.

there is nothing to complain about

Receiving me as guest and the hotel is nice and clean all the time.

very clean. friendly staff. excellent location

nothing to complain about

The staff was super friendly and attentive. The owner is happy to help you with anything you need.

There is a lot of noise from the street, the location is good but the walls and windows are just really thin. So I’m the morning we woke up early because of the traffic noise.

The rooms are clean and the attention is excellent

Very clean rooms, incredible service and attention, nice neighborhood, the hotel started operations a couple of months ago, everything is new.

Luis and Paula were very courteous and always there to answer our questions. They recommended many things that helped us enjoy Cali to the fullest.

It was a very new hotel, exactly like on the pictures! The tvs are smart tvs, nice big shower. Everything is very clean. I was very happy about the Hotel and the staff is there to help you with whatever you need and super friendly. Overall i can recommend this Hotel very much!

The owners are welcoming and very gentle. They made the check-in experience smooth and with a friendly, helpful attitude trying to make my stay as good as possible. The hotel is new, and the facilities look nice. There is parking available, and the neighborhood is quiet.

I specifically booked this hotel since it was specified to have soundproof rooms, and I wanted to rest after a long flight. However, this was not the case. I could hear everything happening in the lobby area (people watching videos, calls...), so it was difficult to fall asleep and eventually this made me wake up earlier than I wanted, so I was disappointed with the price I paid.