Poziționare in centrul stațiunii, lângă castel si lac. Camera destul de spațioasă, luminoasa, micul dejun si cina au fost diversificate. Intrarea la bazinele mari a fost inclusă, zona de SPA a hotelului dotata cu saune diverse.

Este un hotel f bun, unde mergem cu mare drag. Camera mare, pat f confortabil, curatenie maxima. Restaurant cu oferta pt toate gusturile. Noi am avut pachet all inclusive, am fost rasfatati si cu bautura si fructe. Majoritatea angajatilor vorbesc si romaneste

Very nice hotel connected to the Aqua palace

Parking

The amount of activities for children is amazing. Beside the playroom they do several activities: like face painting, glitter tattoo, dance together, the whole hotel is family friendly, the staff kind and helpful, they have an owl mascot HUNGI who is the most adorable and fun. Definitely coming back for more. We loved it!

Internet speed was slow and the air conditioning a little bit loud for sleep :)) Everything else was exceptional!

Great location with unlimited full access to the thermal baths&spa connected through a hallway. Spacious clean room, quiet area. Tasty food at breakfast and dinner. Very friendly staff.

The room was 3*, not 4 as advertised on booking.com. Have seen afterwards that some rooms are refurbished and classified as 4*.

Breakfast was fine, but very difficult to communicate cause kinda noone was speaking in english

Bathroom very bad, shower very bad

Good location

Poor soundproofing in the rooms, you can hear your neighbor talking. The ac was really loud. The varirty of food served at dinner was poor. The water was coild in the hotel wellnes pool. The steam sauna was not working

Amability of staff, free entrance in Varfurdo.breakfast, it was a table and 2 chairs on balcony

Excellent

This modern hotel facing the castle offers their guests large breakfast and dinner buffet in the price of the hotel. The price also includes access to the large, community swimming pool and thermal water pools. It is ideal for families with children, couples and groups. It is conveniently located about a 10 minute walk to the historical downtown section. One of the things that I enjoyed about this hotel was that in the evenings the guests are entertained with live music performance. My favorite was the man who played Spanish and Gypsie music. He created a fun atmosphere. The lobby also hosts some very nice art work by a local artists. Gylula is a city that has a lot to offer their visitors. I think, it was one of the loveliest cities I have seen in Hungary and also one of the cleanest. I especially liked visiting the museum next door that showed how the Hungarian aristocracy used to live.

I think, for the price, it would have been nice if the drinks such as tea, and juices were included with the dinner price. I appreicate it very much that the hotel gave me a room with a balcony facing the castle. It was a nice experience.

The WIFI didn`t work well in the evening when a lot of people is in the rooms.

Very friendly stuff except maids and there supervisor. My last visit to this hotel was much better.

I have been in this hotel i November and now in February. I february there were less polls to use in spa, also working time is shorter 1 hour, also bar have 1 hour shorter time than in previous visit. What was a bit rude is that first day I couldnt get water because I was late 1 minute from serving time, that happened as well for 3 minutes for midday coffee. Area for smokers is almost never cleaned so ashtreys are always full, I know this is unhealthy habit but If hotel have 4* its something that need to provide to there visitors. Beside that soundproofing is very bad because you here everything from hotel hole... One morning chainsaw woke me up in 8am because gardener decided to start cutting tree in this period and this is SPA hotel where people come to rest. i was very eager to come to this hotel after my first visit when everything was really good I even come with friends because they liked what I said to them last time, but now it was huge dissapointment... wi-fi was really terible you couldnt not read online or visit social networks, beside that it is hacked adn few hours after connecting you start to receive robo scam calls, that happened to my phone and all friend phones. also all food offering was not so good. the last thing that was shocking to me was lady which control minibar which insisted to check my minibar and come in room and see even if we are sleeping, btw mini bar have food and drinks 20€ value so this approach is very rude. room was cleaned only 1 time, towel never changed, there was stains on carrpet, when we enter room there was some acidic smell in room and bathroom... so probably i wont return in this hotel if they do not have same service out of season they should not charge full price as in season...

All inclusive concept was really good with a lot of food and beverage choices. Hotel has its own small but really nice spa area. Castel spa with aqua park and therapeutical water pools are next door and entrance to it is included in the arrangement.

Really poor internet connection in the hotel. Hotel spa was not fully functioning, few saunas were not working due to technical reasons. Also, it was quite cold throughout the corridors that lead to castel spa.

wellness

Location in a clean town. Access to the treatment base and pools. Many facilities, including food service. Good food and impeccable service.

In the evening, the heating does not work in the room. Bathing suits and towels cannot be dried until the next day.

the view of the castle and the food!!

once we requested a cleaning the staff? or someone just changed the sign to do not disturb… we were at the end of the corridor and they were busy, so might have worn out when reached our room. they still put in extra toiletpapers and emptied the bins but no fresh mugs snd glasses were put out…