The property was in a good location. Close to the Duomo, on a Main Street but not too busy. The building was great. Instructions on how to enter apartment was simple which we really appreciated. The apartment was very spacious - perfect for our family/group of 10. It had a washing machine and a dryer which were a plus! The kitchen was modern and had everything we needed. Lara was easy to talk to and very friendly.

The washing machine was very dirty and had mould - my mum had to buy cleaning products and cleaned it very well with a washing machine cleaner about 10 times for us to be able to use it. My kids have sensitive skin - so we were apprehensive on all the linen - as we assume all towels/linen were washed in the same washing machine. But the dryer was awesome and seemed brand new. The bathrooms - in comparison to the kitchen - were old and need a facelift. Shower wall and flooring were a bit suspicious - we all wore rubber slippers while we showered. One bathroom - the ensuite - had no shower door - just a shower curtain - so a lot of water was coming out when we showered.

The large space, cleanliness, the communication.

Nothing

Esta quasi perfecte, ampli, llits còmodes, 2 banys, cuina equipada. Bona localització i accès molt còmode i fàcil.

Crec que falten alguns detallets per acabar de ser perfecte i que altres allotjaments si que ho tenen: tovalloles de mans i sabó de cos, cap i mans als lavabos, ni que siguin de cortesia o recarregables.

The location of the apartment is excellent and very convenient. The space itself is quite large, and the online check-in process was easy to use. Communication with the host was quick and efficient.

However, the apartment was not well cleaned. There was a cigarette butt left in the trash, and the place had a stale smell. There were drying cloths left in the bathroom, the towels did not smell fresh, and the bed sheets were wrinkled. There was also mold present. The bathrooms felt old, and the beds were not comfortable for sleeping.