Upon entry the unit is very nice! Top floor is clean, minus a few issues I’ll bring up later, and adequate. However, the lower level wasn’t as nice. First and major issue with the basement was the small window next to the stairs. IT DOES NOT LOCK! Honestly this was a huge security issue, as there is no screen window and anyone could slide the window open and come right in. Only plus this issue was the ability to lock the basement door. I was also able to use one of the cutting board to jam the window so it wasn’t possible to slide open. I hope whoever did your construction fixes this issue and for your management team to do a full security sweep before listing the property up again. Second issue with basement level was the cleanliness of the bathroom. There were hair all over the floor and bathtub still. And for all bathrooms in the unit, none of the trash bins were emptied before our arrival. I’m not sure why you guys are charging a cleaning fee when clearly they aren’t doing their job correctly. We had no real complaints with the main floor. The bedrooms were clean and had plenty of blankets. Bathrooms/showers were fully stocked, again only issue was the remaining trash in the bathroom bins. Kitchen was clean and had basic kitchenware. It would’ve been nice to have extra paper towel rolls provided to us though. Overall, we still enjoyed our stay. If you improve cleanliness and more importantly, the safety, this would improve the rating.