Being in a central location, washer/dryer icemaker

Described as ocean view- there wasn’t any what so ever. The bathroom / shower- tub was not very clean. Saw two brown bugs crawl out of drawer. Looked like roaches so we had to wash everything before we used it. Called security as instructed for parking pass- he never did call back, luckily a nice lady helped me. Security seemed off- put by any questions. Mainly where can I find 1219 and he points to the wall , trying to clarify he said there’s a map. No TV in the bedroom or sturdy bedside tables. Bedding in pullout smelled as if it had not been cleaned. The apartment lacks warmth. We just didn’t feel it was comfortable and definitely not worth the price. We were disappointed.