The hotel was a great location and exactly what we were looking for.

An other wise perfect stay was ruined by an additional charge being charged to my credit card for a mini bar item that we did not use. We told the front desk that we had the white wine and paid the bill and then 12 hours later received a charge for a beer that we didn’t have. It doesn’t take much to ruin an otherwise perfect night.

Absolutely loved it here. Staff are amazing, the room and food were great, would definitely love to stay here again and have even told everyone I know about this place and put up posts on social media about how amazing this place is. Good job guys.

Only thing I can say I didn’t like it the doors are heavy and hard to open but other than that my stay was amazing.

Good location opposite Penrith Panthers Rugby League Club, walking distance to restaurants, free under cover parking, nice buffet breakfast with lovely bar and restaurant, great fitness centre with all modern equipment plus sauna on top level. Our Junior King Suite was spacious, lovely bathroom with corner view of Penrith Panthers and Mulgoa Road. Very quiet and relaxing stay, staff were friendly.

No Swimming Pool

Breakfast was lovely, didn’t like the eggs though. Service was great. Lovely restaurant. Coffee was great too.

Everything was amazing.

Fantastic facilities, professional friendly staff

Location a little noisy at night

Cleanliness. Location. Friendly staff. Undercover parking.

Room door really heavy to open.

Absolutely amazing I loved everything about it

Nothing

Very good and value for money.

That breakfast wasn’t included in the basic room rate.

Where it’s located, beautiful property outside and inside

N/A Everything about his place is just perfect

Cheerful helpful professional staff. Delicious breakfast. Comfortable bed.

Minor things.... dirty chipped glass in room and bin wasn't empty. Other than these it was great. We will be back :)

It was new, had all the amenities that you’d need including a gym and Sonar which was nice and the breakfast was pretty nice too.

The view from my room was tin roofs but can’t do a lot about that

Service was exceptional, beautiful modern rooms and very comfortable beds

NA

Cannot fault The Pullman in Penrith. The staff, the cleanliness, the comfort factor, amenities, bed & pillows - all exceptional. I have stayed there 3 times now and will only ever stay there when visiting the area again. Fantastic Hotel

Location, check in and check out

No top up of mini bar Water pressure of the showers Food

The room interior so nice

No finding parking easily.

Great staff, great location, good parking with easy access to the room.

Nothing

Brand new. Clean and very comfortable. Good location.

They made a huge error on the electronic mini bar menu and had what I thought must have been their house wine on the list under “bottled wine”. I ordered it and then they came up with just a glass. They acknowledged their mistake but even in a supermarket they would honour these prices. Then when I raised it they wanted to check the electronic menu so someone came into my room while I was in my pyjamas. I was very uncomfortable. The person saw what the error was and still didn’t even offer a complimentary glass of wine for the inconvenience. I thought that was pretty poor service. It almost put me off. Also had lots of technical problems with the TV.

We enjoyed everything about our stay The food,the room,the location and the staff were always so helpful

That we didn't stay longer then we did.

A bit of luxe so close to home, recommend dining at Marcels and the bar staff made brilliant cocktails. Spoil yourself..

Location

N/a

Clean, brand new resort. Free parking

Nothing to complain about

It was very clean and in a great location and parking was free the restaurant food was awesome

The soap and shampoo dispensers

The rooms are earthy and beautifully done. Rooms are quiet and the beds are very comfortable including the pillows. Loved everything about it and will be back!

Staff was fantastic and made you feel so welcome. Room was very clean, bed was comfortable. Check in and check out was so easy and fast.

There was nothing I didn’t like

Parking was easy, staff friendly.

There was a mix up and I was first given a key to a room which was not clean. It was inconvenient but the front desk was very nice and fixed the issues as soon as possible.

Location and comfort Foxtel available Easy parking

No clear entry into foyer Room doors were heavy for my wife to open

New and fresh

Bed sheets not changed on request, mini bar not refilled after 3 requests

Great location. Staff were very friendly and helpful. Having a car park at no extra cost was an absolute bonus.

Nothing

Location was great. Staff very helpful & polite.

Everything was perfect.