Location was spot on

There is a smell in the foyer of the building but not in the apartment

Location convenient. IGA close by. This info can and should be put in the apartment description . It’s only 1 min walk. People will want to book it with this info on hand.

Door lock a bit beaten up. Probably need a replacement of the whole door. The damage probably from previous break in or from previous tenant kicking it. But would feel more secure of door and lock replace. First 2 days I left thinking door was locked, but it wasn’t.

Location and view

Management

I booked an apartment mainly for its view, but shortly before arrival it became unavailable due to maintenance and I was moved to a lower-level apartment without a comparable view. The replacement apartment had several issues: the air conditioner did not work on the first night because it had been switched off at the fuse box, the Wi‑Fi was not functioning, and a supplied lamp could not be used due to an international plug. Although maintenance attended, the lamp issue was not resolved. We also had an uncomfortable interaction in the car park with a man who questioned which floor we were going to and said we were on the wrong floor. While I understand maintenance issues can arise, the replacement accommodation was not equivalent to what I booked, and the unresolved problems affected the comfort and usability of the property. I was offered a $100 refund contingent on this review, with the offer stated to be subject to withdrawal if they disagreed with information provided to future guests. Given the downgrade and the unresolved issues with essential amenities, I am seeking compensation that reflects the difference between the apartment booked and the one provided, as well as the loss of air conditioning and Wi‑Fi. I would appreciate a review of this matter and a revised compensation offer.

I booked an apartment mainly for its view, but shortly before arrival it became unavailable due to maintenance and I was moved to a lower-level apartment without a comparable view. The replacement apartment had several issues: the air conditioner did not work on the first night because it had been switched off at the fuse box, the Wi‑Fi was not functioning, and a supplied lamp could not be used due to an international plug. Although maintenance attended, the lamp issue was not resolved. We also had an uncomfortable interaction in the car park with a man who questioned which floor we were going to and said we were on the wrong floor. While I understand maintenance issues can arise, the replacement accommodation was not equivalent to what I booked, and the unresolved problems affected the comfort and usability of the property. I was offered a $100 refund contingent on this review, with the offer stated to be subject to withdrawal if they disagreed with information provided to future guests. Given the downgrade and the unresolved issues with essential amenities, I am seeking compensation that reflects the difference between the apartment booked and the one provided, as well as the loss of air conditioning and Wi‑Fi. I would appreciate a review of this matter and a revised compensation offer.