Hampton Inn & Suites Bakersfield Central

Everything was exceptional

I was well pleased with the property

Location & very well maintained

When checking in the lady that we checked in with was paying more attention to a person that came in looking for a job. She made us wait about 5 mins prior to helping us with our checkin. I'm in customer service & it's very important to help the paying customers instead of having a long conversation with someone that's looking to fill out an application & just chatting about their work.

The hotel was very clean and well kept. We had a king bed room and had plenty of space. The breakfast had many options and was good. They had fresh coffee in the lobby which was nice. The clerk at reception was pleasant and helpful.

The woman at the desk that works mornings I think should not work here. We came in early which was fine we were willing to wait and she said that that room would not be available until after 3:00 so we came back at 3:05 and I'm guessing that was shift change. So she deliverly pawned us off on that other woman and that other woman deserves every bit of credit I can give her but back to the morning girl she was very unprofessional when I came up to the desk she didn't even look up she just said yeah. Other than that unprofessional woman everything else was great.