Fairmont Banff Springs

The staff, from the beginning to the end of our trip, were exceptional. Everyone was incredibly friendly, attentive, and genuinely eager to ensure that all of our needs were met. The hotel is situated in one of the most breathtaking locations imaginable and offers outstanding amenities, including a wonderful spa and beautiful pools. The golf course was impeccably maintained, and the scenery is truly second to none. We thoroughly enjoyed our stay and would not hesitate to return. While the prices are certainly on the higher side, the overall experience makes it well worth the cost. Another great feature is that the hotel is within walking distance of the town of Banff, with several fantastic hiking trails accessible directly from the property. Lastly, I highly recommend Castello, the hotel's Italian restaurant. The quality of the food was outstanding, and the prices were very reasonable considering the exceptional dining experience.

Unbelievable experience. Staff was extremely helpful and friendly.

Both room very small with small vanity space but have a big walk closet why?

We and our pets had the most spectacular stay at this hotel. If you have the chance to book Gold status it makes all the difference. The staff and facilities were amazing. Yes the bathrooms are on the small side as this is a UNESCO property so there were limitations in how they could be designed. But everything else was phenomenal. There are so many people we want to thank from Hamish in the valet who greeted us by name! to Chamath, Caitlin, Katie, Georgia, Chris(also in valet) , Olivier, Shane and the best housekeeper Howard! We look forward to coming to visit Banff again as it is truly one of the most spectacular places to go!