Quality Inn Dayton North - Vandalia

I was disappointed that I booked through a third party and the third party offered to refund me the runway at the hotel would say that I didn't have two rooms I only had one, the hotel tonight that it made me pay the $82. I felt that that was appalling! all they had to do is tell the truth that I didn't have the room. they said it was their policy they were out no money! in fact they gains money. on the other hand Jennifer and Daniel we're both great employees great with the customers engaging and treated every person through the door and that I witnessed as a welcome guest and I wanted to guess. always good morning good evening anyone called you by name I like that. the property was ordered and the room showed somewhere in terror but it was very clean it's a shame the hot tub hasn't worked in 2 years from when I understand. they should just close it totally! Continental not all that great it could be upgraded but it was fresh clean and well kept up. the cleanliness of the room for amazing for such an older property. to me upon first entering the hotel ground I was shocked on how disarray it was old planners tipped over stuff weeds not very good for suppression you walk in a double entrance and you see a snow shovel Christmas though old planters with dead plants in the out-of-date magazine not the greatest first impression! the plants continued as you look into the building in the window sills it just cheapened the property the lobby could use some atten.

it is an order property but it was clean the staff was friendly had a little hiccup where they overcharged me for a night that they should have took off due to a third party Jennifer and Daniel was great the room was very clean it showed some wear and tear the front entrance and the outside of the building was appalling it needs a lot of attention it cheapens the hotel. I would still stay here again they just need a little bit more attention to detail with the dead planters and plants in the window the Continental not so great but it was kept up well. all in all it was a good stay and I will be back

The bathtub stopper didn’t work ….

This was an older property. The icemaker was not working for the entire stay and no solution was offered by the staff, the hot tub was not working and by the cleanliness it was not working for a significant time, and the laundry facilities were not working. The pool was quite cold for an indoor pool. The breakfast that was available was not to the standards of other Quality Inn\Choice hotels that we have stayed in. Staff were always pleasant and tried to resolve small issues, example missing lightbulbs, extra towels. But the larger issues were not resolved. I would think that Choice Hotels should be called on to assist with the bigger issues to bring them up to the standard we are used to.