Hotel Palazzo Grillo

Great location. Helpful staff, they even assisted in making restaurant reservations for us. Really great experience.

Well located in the historic center. Close to main attractions. Staff were helpful. Enjoyed our stay. Breakfast was good.

Clean room with helpful staff. Also the building is a historical architecture and beautiful. Quite accessible to major places surrounded by cafes and stores.

So…I’ll start with our first impressions. Taxi dropped us off from the train station down an alley saying he couldn’t take us to piazza campetto. He also charged us 25€ for the privilege. This is NOT the going rate. Went down to the dockside, first impression was it is unsafe and we were unsure about staying. After our first evening of feeling rather unsafe, the next day was completely different. Wandered round the area, went to the aquarium (brilliant) and wandered up to main square. Genoa is an Italian beauty. Our confidence did grow over the few days we were there and were glad we stayed. The hotel is placed in a lovely square and the bar is cute and very friendly. Take time to go in the church. Outstanding beauty! This is the most beautiful hotel and one that should be explored and appreciated. The hotel rooms are fine, air con not fantastic but loved we could put drinks on it to keep them cold. Colder than the fridge. Be careful in the bathroom, I had a spectacular fall getting out the shower, very slippy. Incredible staff, friendly and genuinely considerate. We stayed overnight in Milan and they contacted me out of concern as they acknowledged we hadn’t slept in the beds. This is rare and thoughtful. Explore the area, don’t feel scared, just protect yourself as you would anywhere. It’s a gorgeous part of Italy! I’d stay here again given the chance. Feel our initial fears hindered us to start with.