great space, interesting interior design, very comfortable bed, great location, staff were exceptionally responsive and caring when I had a fall and injured myself

I paid for an upgrade to a room with a view but it wasn’t worth the extra money - just rooftops and a church dome and bell tower. it would have been good to know before booking that the bedroom was upstairs and remainder of living space, including bathroom, was downstairs.

it was very close to all the sights in a beautiful old building. The room was perfect for a family with children older than six years.

it was a bit tricky to find but we got used to the alleyways!

Great breakfast and opportunity to see inside the beautiful Palazzo Grillo

Very good location. The girls in the hotel just perfect, very pleasant. Breakfast very tasty, a lot of fruit, fresh juice, real coffee and great variety of pastry. Highly recommended this place

Everything. Lounge zone with coffee, clean room, very helpful girls

Very clean and modern inside.

The checking in at the hotel next door and the minute name board to indicate where the hotel is, very confusing.

It was a really lovely room in a great building. the location was central to the old town and really close to great sights and lovely restaurants.

The only drawback was that it was tricky to find down all the back alleys!

Modern, spacious “loft” room with living area and sensational views of SM della Vigna. Very helpful and friendly staff. Sitting room with free tea/coffee/snacks. Quiet location away from busy roads. Quite reasonably priced.

Noisy plumbing at night. Found out this was caused by towel heater being on in the bathroom. Breakfast not very interesting. The smallest lift I have ever been in. Prostitutes lingering in the alleyway around the corner, at 10 in the morning. (This not the hotels problem of course, but you should be aware the area seems a little seedy, especially at night). But that’s Genoa!!

Tidy and cosy. Staff is very cordial.

We just loved everything. A great experience. And one of the best breakfasts.

Perfect location, nice spacious room with comfortable bed. Free water /tea/coffee available, super friendly staff, definitely recommended!

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Charming and well-decorated hotel in the centre of Genova!

staff were extremely helpful and friendly.

shower had nowhere to put soap, shampoo etc. that was convenient

location and staff were great

room had no drawers and very little storage to put away clothes and accessories

old but renovated, unusual and beautiful.

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place, house

the air conditionare makes a loud noise

Staff was very helpful, there was a free water/ice dispenser in the common area, the building itself and room was fresh and very modern.

I’m in a wheelchair and the entrance to the hotel is a big step and very cumbersome, but the staff has a ramp that they will roll out for you. There is no fridge to store liquids, and as far as bathroom items go there was only a plastic glass, hand soap and a mixed soap/shampoo gel in the shower.

Hotel was in a great location in the old town, very nice breakfast and lively staff

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