Candeo Hotels Omiya

This hotel deserves more than five stars. The service, comfort, cleanliness, and location were absolutely perfect. From the moment we checked in, the staff greeted us with warm smiles and took the time to explain everything about our stay in great detail, making us feel genuinely welcome. Every member of the staff we interacted with was bilingual and fluent in both English and Japanese, making communication effortless and ensuring that both international and Japanese guests feel equally welcome. Our room had a wonderful view and was incredibly spacious, with three beds, a separate living area, and an entryway. The entryway even had a bench for putting on shoes and a full-length mirror. Having a door separating the entryway from the main room made the space feel even more comfortable and private. The complimentary drinks and snacks were a lovely touch. Coffee, tea, and Japanese tea were all provided, and the stylish minibar area with both a refrigerator and freezer gave the room a modern, elegant feel. The location couldn't have been better. There are three convenience stores right next to the hotel, making it incredibly convenient to pick up anything you might need. Omiya Station, which serves both local trains and the Shinkansen, is only about a three-minute walk away, making it an ideal base for sightseeing and travel. The upper floors also feature laundry facilities, a spa, and even a hot spring, which made our stay even more enjoyable. Everything throughout the hotel

Great location, very clean and comfortable. Daily bottles of water supplied, Fresh towels daily.

It was beautiful. Staff was friendly and helpful. Walking distance from the train gave us plenty of choices to see and do in Tokyo.

Very beautiful lobby and the hot spring was fantastic! They have one outdoor hot spring pool and one indoor hot spring pool, and either a dry sauna (male) or a steam sauna (female). I did not purchase for the breakfast so I cannot comment on that. The twin room is very spacious (rare gem in Japan!!!). Location is very convenient, right next to BIC CAMERA and convenient stores.