Fabulous location in the heart of Florence. The apartment could be amazing but needs to be thoroughly cleaned, dust abounded throughout the apartment and the sofa especially. Apartment lacked any toilet paper when we arrived so we needed to go to the store immediately. As other reviews have stated, the beds are hard. You can feel the springs hard. Lots of stairs so not suitable for young families (no lift). Just a little more care and upkeep and this could be a great place.

This is a difficult place to rate. It is not 5 stars but it is deserving of more than 4, but that isn’t an option. On the plus side the property has a fabulous location. Easy walking distance to the major attractions, grocery store near by, lots of dining options. The roof top terrace has a spectacular view. The apartment has 5 bedrooms so great for a group. Living/dining area is more comfortable than it looks in photos. From a value perspective, you are not going to be able to replicate the location and number of beds for this price and maybe it deserves 5 stars on that basis alone. But it isn’t cheap and the apartment shows the wear of usage. We could not get dishwasher to work, door handle came off bedroom door, front door needs a knob, the unit has laundry (a +) but the dryer didn’t work, the clothes line contraption was a wreck, the table on the roof terrace is about to collapse, there is no freezer so you can’t store ice cream or make ice, the bedding could be of better quality, better pillows, living room sofa is not really comfortable, refrigerator shelving not really great (taped together) Lamp shade in bedroom damaged. A/C could be better. The overall point is the owner needs to reinvest in the property to keep it up to the standard one paying these prices would expect, it has the potential to be exceptional. Final note - this unit is not suitable for anyone with walking issues. This a 102 stair walk up - fine for triathletes but not for grandparents.

The location was excellent! It is very central to all the activities in Florence. The overall cleanliness was ok, but we had to wash down counters and items as they were not cleaned when we arrived. We were unsure if the cleaning crew came between us and the prior guests. Linens were clean and fresh! Be sure to bring your own toilet paper and trash bags if you are staying for more than a couple of days. They only provide enough to get you started. The hosts were friendly and would provide assistance via WhatsApp. However, compared to the hosts we had at our next stop in Sorrento they were just ok. We were having issues reserving a taxi for the last morning and we requested assistance from the host to book it for us, but they only provided a phone number to call to contact via WhatsApp. It was a bit stressful as we didn’t want to miss our train. In the end, we figured out how to call and did get a taxi. Overall it is a good apartment for a family or group as there is plenty of room for everyone and it was comfortable once we figured out how to use things in the apartment.