Location, clean and room excellent.

Incredible location and amenities. Everything about it was convenient.

Location

Rooms not ready

The reception staff were excellent to work with. All questions were answered quickly. Umbrella loaned on day when it rained.

The location was exceptional. it was very clean and decent. good for family

quite expensive

5mins to Duomo Underground and Major Dept store

Noisy from the street early in the morning

great location and very friendly staff

great location- close to Duomo

The Location

there was too much noise during the early mornings due to cleaning services and garbage pickup

the perfect location, the cleanliness, coffee and water daily

no instructions for the safe in the room, broken coffee machine/ still working though😊/flooding shower cabin, no working plugs all around the room except one under the table

location is in the middle

noise

- beautiful neat rooms - big room - close to the centre - friendly staff

- you could hear some noise from the street. But this wasn’t too big of an issue, we slept well during our stay

The worst experience of my life. They stole my suitcase and my daughters bag with her iPad inside. I left the bags in the reception and when I go to pick them up 2 went missing. The only answer I have is “Sorry” They ruined my vacation, all my precious things are missing, all the shopping I did in Milano is gone, they stressed my kids, my young daughter still feeling bad for her things missing. Also they didn’t take responsibility until now. The case is in the police and soon will go to the court of Italy.

Very friendly and helpful front desk staff.

Nothing I can think of that needed improvement.

It was close to city center!

Really nice and clean apartments!

Customer Service, Location, & Comfort. This Hotel is one of the best hotels we have stayed in, specifically because of their customer service & management. Please Read This: My daughter got sick on the train to Milan. Even though we arrived very early for check-in, the staff stopped their routine to get our room immediately ready for my daughter to rest. The staff did not take extra money for the early check-in & stored our luggage securely for free the following day after we checked out. I am grateful for the service & spacious accommodations & comfort. I will always stay at this hotel when in Milan.

It was perfect.

Spacious room, clean, comfortable and functional.

Isolation can be improved.