Pet-Friendly Getaway in Boston | Kitchens & Laundry | South Shore Plaza

Hallways could be a lot cleaner and the rooms need updating. I was most disappointed that there was NO laundry facilities on the premises.

While the room and hotel were clean and most of the staff were wonderful one member whos name I missed was rude and obnoxious and down right indignant towards me during my stay. The first two nights of my stay the fire alarm went off so I had asked if that was a regular occurrence. While doing so I was wearing a mask and he he ignored my question and proceeded to ask me why I was wearing a mask. Despite my explaining I was trying to watch out for my self since I have family who are immunocompromised he continued to ask why I was wearing it in an almost offended tone. I eventually spoke to a much more polite and understanding member of staff who answered my questions and was helpful with other information I was curious about. Overall the facility was wonderful and the accommodations were amazingly kept.

My wife and I had a week in New Englad. We stayed in Maine, New Hampshire, Vermont, and Massachusetts. This was the last night of our vacation, and we needed a room close to the Boston airport. Most of the hotels in the area had very expensive rooms for this night, but this room was economicable and fit our needs.

Staff were friendly and helpful. The cleanliness overall was not great. The hallway rugs were dirty and had litter. The room’s bathroom was not thoroughly cleaned (mold in drain, stain on shower curtain, floor and trim were dirty).