Ancyra Hotel - By Continent - فندق انكيرا

Tout était au top merci

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الغرفة معدة ل 3 اسرة و موضوع بها 4 اسرة، ايضا الحمام نظيف لكن صغير

⭐⭐⭐⭐⭐ An Exceptional Stay at Ancyra Hotel Madinah I had an excellent experience staying at Ancyra Hotel Madinah, and I genuinely believe this hotel deserves to be recognised as a 5-star experience. From the moment I arrived, I could see that Ancyra is an extremely well-run, professional and very well-maintained hotel. Everything feels organised and cared for, and there is a noticeable attention to detail throughout the property. What impressed me most, however, was the level of service and the way we were treated by the staff. From housekeeping to management, everyone showed genuine warmth, kindness and professionalism. The housekeeping team were particularly helpful throughout our stay. They regularly checked that we were okay and whether we needed anything, brought us extra bottles of water and even provided paper cups for our tea. Those small gestures made us feel genuinely looked after. I would also like to give special thanks to the management team. Whenever I had an issue or needed assistance, they were extremely understanding and dealt with it immediately. Their ability to communicate well in English made everything very easy, but more importantly, they actually listened and resolved problems without making us feel like we were causing an inconvenience. The warmth and care shown by management really stood out to me. The room itself was extremely comfortable. One of my favourite features was the huge windows extending almost all the way up to the ceiling. When the curtains were open, the room filled with so much natural light and had a very comforting atmosphere. It made the room feel bright, spacious and welcoming. The bed and bedding were also extremely comfortable, which was particularly important for me. Even with my lower-back issues, I found the bed very comfortable and was able to properly relax after long days out. Another excellent feature was the hotel's digital room-control system.

I can't really complain. If anythhing could improve I would have prefred the shower to have more glass to stop the water getting on the floor. However in the grand scheme of things I think this little thing was eclisped by the amazing hotel is. Well done Ancyra!!!

The biggest advantage of the hotel is its location, just a few steps away from Al-Masjid an-Nabawi. The staff were friendly, helpful, and accommodating. The markets and shops are also conveniently located close to the hotel.

The carpets could use more care and maintenance. At times, there was an unpleasant smell of cigarette smoke, which was quite bothersome. However, the staff were very cooperative and kindly offered to change my room, which I appreciated, although I was unable to move to another room for several reasons. The room cleaning service was acceptable overall, but there is still room for improvement.