I made this reservation for myself and several family members and paid for the entire Vrbo stay. During the booking process, I clearly remember seeing a cancellation policy. Unfortunately, an emergency came up before the trip, and I was unable to go.When I went back to review the cancellation policy, I could no longer find it on the listing. I contacted Vrbo Customer Service, and they also thought it was unusual that they couldn't locate the cancellation policy. They reached out to the host on my behalf, but the host declined to provide any refund.Although I wasn't able to make the trip, my family members who stayed reported that check-in was smooth and they had no issues with the unit itself.The only concern they mentioned was parking. There is just one shared driveway for four units, so guests had to move their vehicles around to allow others to get in and out.

Our stay at Tranquil Culver Hideaway – 15 min to the beach, LAX and DTLA was overall excellent. The location felt very convenient and central for getting around Los Angeles. It was not too far from most major areas. The only issue was the parking situation. The property has four units and four parking spaces, but parking did not seem to be guaranteed. We were not sure if another guest had more than one car, but we ended up having to look for street parking. Since it was the weekend, the entire street was basically full, so we had no choice but to temporarily park behind another guest’s car and leave our phone number, which we felt a bit bad about. Other than the parking issue, everything else was great. The overall setup, amenities, and location were excellent, and we still had a very good stay.

The place was so convenient for everything we needed. Awesome communication and the house was very clean. Great stay!

Only 5 glasses, wine glasses would be nice.Shower curtains had mold but were replaced when mentioned, parking was an issue