Great location! Short walk to downtown Saugatuck and cozy backyard space with hot tub and fire table.

I would stay here again. Easy walk to downtown and great family layout

We loved our stay at this clean home with a great location! Perfect girls trip getaway

The house itself is lovely and in a fantastic location, which made our trip enjoyable overall. However, the experience with Vacasa’s management was extremely disappointing.We had noticed that the dates prior to our stay were still available on the app. We had a wine tour scheduled at 4:00 (the time of check-in), so we asked if we could simply drop our items off 20 minutes early at 3:40. We had even offered to pay for early check-in but were told no without any explanation.The fridge and thermostat weren’t working properly for the entirety of our stay. We had purchased many food and beverage items for the trip that we needed to keep cold or frozen. There was also an active heat warning in the area the entire weekend, and the house never cooled to the temperature we set it to. When we reached out about these issues, the responses we received were condescending and dismissive. For example, we were told to "just use the arrows" on the thermostat as if we didn’t understand basic controls, and we were told to make sure the door of the fridge was fully shut. It felt patronizing, especially as a group of adult women simply asking for help with appliances that weren’t functioning properly.The issues with the refrigerator and thermostat were never properly addressed or resolved during our stay. Additionally, the tone of the response was unprofessional and outright rude. Instead of asking how to make it right, we were told “I gather you are looking for some compensation-you should