Everything is way better than what I have expected it would be. The room is very clean and the location is near to everything in that small town. They even have a ps3 with some classic game, which I do really enjoy

NONE

Room was large , lovely walk in shower, even supplied a microwave..

The fact that they charged 24 dollars a night to park your car

Location was excellent. Staff super friendly and helpful.

Location is excellent. Loft rooms are very big, balcony had beautiful views and very private. Comfortable beds, and the price is always great. Nice to have a pool and hot tub.

Needed better lighting in the living room.

location, cleanliness

there was no breakfast possibility

There was a microwave and a French press in the room, we would have liked If they had plates and cutlery in the room as well.

Our room’s hot water did not work and the staff kindly gave us a free upgrade to another bigger room

The hotel is located next to a bar but the hotel provided earplugs

The mattress was big and comfy. Check in was easy. Staff were kind. Liked the eco-friendly power feature.

The whole room felt very closed in. The halls felt like walking into a storage unit. Minimal furnishings and in need of fixing up. Bathroom was visibly dirty. Long beard/body hair on the counter. Grime in the corners and on the tiles. Not a single hook to hang stuff in the bathroom?????? Where are you supposed to hang your bathing suit? (Not that we needed to because the pool and hot tub were both closed for maintenance which was a major disappointment.) Or wet towels? Lighting was not ideal either. Mattress pad thing (not a protector) didn't cover the whole mattress, and no fitted sheet (just a flat sheet) so we woke up on the bare mattress.. yuck. Noise from the bar below was a lot, even on a Wednesday night, but we figured that would be the case since they provide earplugs on the nightstand. We just needed a place to sleep for the evening, which is what we paid for, but I wouldn't recommend if you're looking for more/for a longer stay. The cookies in the lobby were good though!

Excellent location, staff

Everything was great

Front desk was excellent; helpful and resolved any issues.

The late notice that the pool was down for maintenance

Outrageous parking fees and not a crumb offered for morning snacks, not even an apple or biscuit. How cheap is that ? Its pretty bad at the second floor bar/eatery - $25 for a undercooked hamburger. Are you guys for real ?

quiet clean and the hot tub was amazing

nothing

centrally located

not well equipped for tea coffee facilities

No breakfast included

it was super close and convenient to the village centre and the gondolas. The staff were excellent and the beds were amazing.

No cutlery or plates etc in the rooms. Sporadic cleaning. Not enough cookies for everyone in the hotel.

Superb location and excellent staff.

the area is very noisy and I was kept awake both nights until way after midnight because of the sounds of people having a great time outside.

The location is great. Check-in and out were a breeze. The staff was helpful when we needed something. The beds are comfy (even the pull-out bed which usually is very bad). The ski room is very convenient.

It was cold - The A/C couldn't get the temp in the room high enough, and we couldn't get the A/C on the upper floor to work. The fireplace is for show only and doesn't heat (a staff member told us that). it was also a bit noisy - there is a pub just across the street which you can hear very well if the A/C is off. If the A/C is on - you cannot really hear it, because the A/C itself was very loud (to a level that the kids had problems falling asleep). They do leave earplugs in the room, so they know about the noise for sure. It wasn't super clean - just a peek under the bed showed that no one really vacuums there (or even takes away forgotten items like old socks)

The location of the hotel was excellent. The room was in decent repair but should be updated.

The toilet blocked up twice during our stay. I think more the user rather than the toilet but still annoying as it didn't happen anywhere else. It is decent value for Whistler but not decent value compared to other locations and quality of fitout. The room was old, well used and needed updating. I was really worried when I saw earplugs on the bedside tables but there was absolutely no noise that kept us awake. The nightclub and bar straight outside the window were in full operation and we only heard a couple of 'doofs' during our stay. Nothing to be annoyed about. If I'd had the energy I would've joined the party goers and it definitely wouldn't have been a concern then.