t The staff were very helpful. They provided maps and very good directions to the local market. The beds were amazingly comfortable. The connected pub~Smiths, was quite good value.

the plumbing and the walls were very thin so when you went to the bathroom or had a shower, it was very loud. We heard neighbours and they heard us! We could hear the next door's TV clearly and although they did turn it down on request, we could still hear everything. The market on Yates had everything you could possibly need and it ws only about 15 minutes walk away.

location, service and convenience

the gym and pool

Wonderful room. Conscientious staff. Perfect location.

Restaurant was not up to a regular service restaurant

Air Conditioner

convenient location to theater

parking awkward to get into and tight spaces

Our four electric bikes were kept in the meeting room…no hassle..

Dirty rooms, bathrooms smell fishy, broken door locks and other items in the room. The door in to the building from garage is not locked/broken. Anyone can walk in and take the elevator up to the rooms. Overall, terrible property. Location is the only thing going for this place.

Big comfy bed

Location

Could not get Sound from TV. Facial Tissues ran out after 3 pieces

location

nothing

Great location, quick and easy check in and out, nice and clean.

Elevator was very slow and very small (only stair access to go down but not up). Parking was an extra $12. Noise from the hallways radiates into rooms. Doors slam loudly. paper thin walls. Don’t book here if you want sleep. Beds need an update. Big dip in the middle.

Beds are to the firmer side even though they have a topper. Therefore, best hotel sleep i have had in a while. Also, they have normal pillows that can condense to a comfortable thickness.

The guests in the room above us were unbelievably noisy - a kids soccer team i think. And Friday late night people partying in the street was crappy. However, closing the window helped enormously.

Very noisy street sweeper and banging throughout the night. Slept poorly.

Easy access to everything and easy to talk to staff etc. Everyone was very friendly and welcoming.

Mostly just the bed was rlly uncomfortable, the rooms are very loud, can hear everything around you. We were warned that our dog would be an issue if it barked but there was a group next to us that was yelling in the hallway until 2am. They also tacked on extra fees we weren’t really expecting. Id called beforehand and asked if there was a deposit or anything like that for a pet friendly room and the person had said no, just included in the deposit cost for the room but it was actually $20 a day, for some reason they didn’t mention it. In addition, if you bring a car it’s another $12 a day. I ended up paying nearly $70 more and i was there on a budget anniversary trip so it was just a bit frustrating.

Nice location

Room cleaned every 3 days, daily trips to the front desk.

Underground Parking Good location in Victoria quite side street

nada

Front desk service was good. Bed was comfortable. Location was convenient for our purposes. Appreciated underground parking.

Soundproofing was next to zero. Could hear between rooms and the outdoors. Room was very small. We had housekeeping 1 day of the 3 we stayed.

Everything was beautiful just loved it

Parking underground was safe and convenient . They accepted pets, so we were able to have our dog on our vacation. The room heating was difficult to control, and so we had the windows open all the time, but that was ok it was just very warm in the room. We really liked our room. We loved the staff. Soloman was very helpful, friendly, and kind. Solomon went out of his way to be hospitable to us. I would highly recommend this hotel, and would stay again!

Too warm and hard to adjust