SureStay by Best Western Brockville

Super clean rooms. The hotel is under construction, yet the rooms remain spotless. The staff are friendly and knowledgeable. I felt very safe staying there. Pet friendly!

There is nothing I did not like there.

Location from the 401 was convenient. The room was a generous size and the beds were comfortable. The coffee in the morning at the office was delicious.

Unfortunately, the hotel is under major renovations, with one wing of the rooms closed off but sharing a stairwell with the rooms currently being rented out. It was a bit chaotic finding the reception desk, and then the sidewalks and entrance way was covered with tarps to keep the sidewalks from getting paint/cement on them. The stairway was really a mess with dust and debris everywhere..... We didn't realize the place was under such complete renovations, so it was a bit of a shock. It will be so lovely once it's done!

Staff, beds, clean, breakfast

Just needs updating and that is in the works ni

Was a brown bag preselected breakfast

Hotel was underconstruction where we were staying No mention of this on your advertisement Felt unsafe at night when we arrived Main door was in the middle of construction with no one monitoring it