Holiday Inn Express Hotel & Suites Brockville by IHG

Comfy beds, quiet room, great breakfast, good pool

Vacation was too short

Clean rooms, good location easy to find, Bed was comfortable and the room was quiet- good for sleeping.

The breakfast was not as good as other Holiday Inns. Poor selection of food items. Breads were dry, I would have preferred condiments in individual packets.Squirt bottles were messy and inconvenient,

Staff was wonderful. Room clean. Other guests noises did not affect us.

Elevator was a little scary the way it shook and made noises. The bed was very uncomfortable, which was surprising.

Breakfast terrible. Lobby was being renovated, but I wasn’t aware of this until after I had paid for the reservation. Breakfast in temporary facilities and really disappointing. One morning they didn’t bring washcloths to my room when they changed towels. I went that afternoon to ask for them. They said they would send them up and they didn’t so, I had to ask again the next day. Two mornings did not receive K cups for coffee maker. Second day went down to ask for them and they didn’t have any. Overall a disappointing stay. I had stayed at this hotel three years ago and it was much much better. I don’t think I’ll return.