Staff were friendly when we checked in even though we arrived late in the evening. Room was clean.

The bed was the most uncomfortable bed I have ever slept in, so had no sleep at all. Everything digs into your back and hips. Provided feedback to the hotel but received no response.

It was decently clean for how sketchy the property was. You could tell there were a lot of interesting people Staying at this hotel. However, I know what I paid for so overall it wasn’t bad. If you are looking for “luxury” this hotel is not it.

Very small rooms, limited hot water and water pressure

Decent guests making the best of hard times.

Didn’t like getting asked to leave because we have a miniature pig as a pet. Other guests absolutely loved it but not the managers

It is a decent place, low end but comfortable.

Traffic noise. and room cleanliness was shocking upon arrival, wrt dishes and cutlery that were dirty,.. unbelievable that this could happen. i complained and they washed what i brought them.

Nothing. The only thing I might like about this property is if I get my refund.

People were smoking everywhere, the room smelt so bad of smoke, there was an argument going on in the common deck area, there were mattresses out of one of the rooms, not sure what was going on there. A cat on a leash. There was a noticeable drug deal going on. Just really bad. I didn’t realize it but I believe this is hotel/government funded housing. DO NOT STAY HERE! photos are not a true reflection of the place.

I liked the location. Easy to get around , drive and walking especially

The room still smells of smoke, even though it was a none smoking room

I arrived at the hotel after midnight Very weary from traveling all day The customer service was excellent I was helped by the night clerk in getting my bags to my room The room was very clean and comfortable It is an older hotel but so clean and in excellent condition! I will book by calling directly next time The last hotel I had booked in Winnipeg through this site was disgusting and unsafe.

Nothing could have been better It met all expectations for my overnight stay!

Not much.

It says breakfast, and there is nothing. Our friends reserved a king size bed and they got 1 queen and a kitchen sink. When asked if we could get the king, they said the kitchen was an upgrade. Old, dated chairs. Mold in the bathroom grout. Dirty carpet. Wore my socks and they were black! Opened a cupboard door and someone had thrown in a liquor bag all crumpled up.... It really was in sad repair.

The price-perfomance ratio was great, perfect for a short stay. Everything you needed (for a short stay) was available.

The door to the bathroom got jammed almost everytime you wanted to close it. There was a weird smell in the bathroom, probably because the air didn't circulate properly.

We will never stay here again, slum motel.

Everything

Location was convenient.

I reserved a two queen bed, kitchenette. The kitchenette was horrendous. Only one burner worked, the proper kitchenware wasn’t available, no cutting board, no pasta pot etc. I went to the front desk twice and they weren’t able to help and the one gentleman acted like I was inconveniencing him. The suite smelt like a urnal when we arrived as well. Giant wolf spiders in our room as well. Just an overall very unpleasant stay. I will be avoiding all travelodges in my future work endeavors due to this horrible experience. Get charged for an barely functional kitchenette and when I asked for a discount he said no…

Staff were all super friendly and helpful. They made sure the room I booked was next to the one booked by other family members, even though they were separate reservations. The location was great!

Room smelled a bit like it may have once been a smoking room. Not too bad. There had obviously been an effort to deodorize any lingering smell. Missing the breakfast (it was great last time) which is not being offered due to COVID.

Location is good for me. New bed linens and curtains. Cat friendly.

PRICE!!!! This hotel is NOT worth $300 + taxes + cat fees/night which is what I had to pay on Saturday night. The other nights were a wee bit cheaper but this price gouging is ridiculous. It costs way less to stay in a 4+ star hotel in Vancouver. No pool! How long is the temporary closure? COVID? Other pools were open.

Staff was friendly.

Noisy outside. Rooms smelled, holes in wall, furniture damaged and bathroom moldy. Was not told of live in residents - very untidy outside with garbage etc. Stayed there a few years ago and it was fine. Will not stay there again.

I liked how helpful and friendly the staff were and its in a good location around the center of Courtenay. As it is, it was good for a 1 night stay for business.

Dated room with a weird smell Furniture somewhat falling apart High price for what's available

Staff are extremely friendly

Staff were amazing and very polite,rooms were not great,mine smelled of urine. Probably wouldn't spend money like that there again.

N/A

Missed the pool. The stairs were not in good shape. Bathroom very small but clean. No other amenities

AC worked and room was clean. staff was friendly and good. area was a bit sketchy but had no issues

beds were the most uncomfortable of any hotel i have ever visited. while it was a busy time for the season the price paid for the room was literally double the value of what was offered. i wouldnt stay here again unless it was an emergency

Location Friendly staff and longer term tenants. Clean

Pool closed Smaller rooms

The location is central to amenities

Dirty rooms, no pool, no breakfast, manager actually yelled at me, most disappointing was my $ 200 deposit was not refunded!