La déco, charme grand hotel, l'emplacement à 2 pas de la willis tower et de millenial park.

Attention Taille des lits en 140cm seulement+ Des taxes supplémentaires non précisées dans booking.

Not a bad experience, but for anyone booking here for the first time, please read my review. Overall, the place was very nice, well kept. Had issues with checking in that were more than aggravating. Wasn't informed about the $25 food and beverage credit per day until check-out, which wasn't a huge deal, but it would've been nice to know. Also, when booking, i wasn't informed about the $100 per day security deposit, so that was relatively unexpected. My room didn't have a fridge, which was surprising given the price we paid to stay (booking did NOT say there would be one, so it wasn't misleading, just odd considering). Also, there was no coffee pot, but there was coffee on the main floor. The new pool was very nice. Most of the staff i dealt with was nice. There was just one that I had a lot of issues with, and I wish I could remember her name. The room was small but clean. The shower had nice pressure, and the bathroom was clean. Internet was good, high-speed. Parking pricing is $54/night. There are several places within a 2 block radius to park for cheaper/free. The first brownie recipe was pretty good. If you aren't looking for all the extras associated with this hotel, then I would recommend staying somewhere else. If you are looking for all the extra entertainment and amenities, then this is a great place to stay because there is plenty of that. It wasn't a bad experience I just don't know if it is worth the money for my scenario.

See above.

Lovely hotel. Loved the art deco and the history.

It's an old hotel, so don't look for things to be brand spanking new.

Completely nothing

Not clean, not maintained and very outdated

location and historic significance.

No breakfast for the price, I’d rather stay in a holiday inn.

Absolutely stunning

N/A

The history of the Palmer House is undeniable. The ornate decor and lobby was beautiful.

The room wasn’t very clean. The wallpaper was peeling, the shower grating was caked with dust, and sink drainage full of black debris. The person who checked us in was unable to explain the $25/day required resort fee and how that was charged (which was included in the Booking.com payment, but the person at reception said it was an additional $75 charge). There was no way to opt out of the resort fee which had to be used to purchase things within the hotel, but also didn’t roll over between each day. This left a really bad first impression. The fridge was unable to be used in the room because it’s full of weight sensor mini bar items and no room for personal use.

餐厅的食物和服务很好

办理入住的人员说的不一样，一开始说每天能免费提供两瓶矿泉水，后来又说不行