I liked the location. High rooms are cool but unnecessary without a nice view. Staff was friendly.

Bed was dirty, sheets were too small, place smelled like cigarettes.

Tout était bien endroit calme, bien dormi et le personnel sympa. Bon rapport qualité prix

Ok area close to subway. Easy connection to JFK. Decent value for money regarding the position on Manhattan.

No sign of the hotel from the street. Old and worn (but clean). Staff not really excited about working there (off course depending on the person, not all the same).

The location was good, near the metro (2 mins walk). And 15 mins walk from Times Square. 5 mins walk to the start of 5th avenue. We asked for the 2nd room we booked to be on the same floor as our other room- this request was granted. So we are grateful for that. There’s a small gym at the property. They give emergency tooth brushes if needed at reception. The deposit was returned quickly into my account after check out.

The staff were okay, not all of them were the friendliest of people. This isn’t such a big deal but it was something that I didn’t like. They gave free water at the property but only like 1-2 bottles per day. We didn’t get the room cleaned during our 1 week stay, because we didn’t want it cleaned so our water was not given. We used the water to make tea / coffee also. We are from the UK and have 5 cups of tea a day each. And there was 5 of us. Using just 2 bottles a day. We asked reception if we could have more water, but there was always hesitation. I would assume since there is 5 of us, we would be given atleast 5 water bottles.

La ubicación es excelente, hay muchas lineas de metro en Chelsea. La relación calidad-precio me parece inmejorable. El personal muy amable.

La habitación se queda un poco pequeña para 4 personas. El calefactor/aire acondicionado hace ruido pero se puede apagar y la ventana no aísla muy bien.

The location was very convenient

It feels a little dated, the bathroom could have been cleaner.

The staff were so welcoming and helpful. We were travelling with young children and they let us check in early and kept our bags for us so we could wonder around the city. I would definitely stay here again.

Some of the furnishings were a little tired, but not a big deal. It was clean and that was more important.

We didn't like the room we had. The lady at the reception proposed another one, on a higher floor; the staff moved our luggage to the new nice room with a view of Empire State.

The room was slightly too small for four people.