A real gem of a hotel….with a great rooftop. Relatively easy walking distance to Time Square and the Highline and as you come out of the hotel you walk straight into “flower row”…rather unique and a plus!! All staff super friendly -Sherwin was so pleasant and welcoming on check in and departure day, along with Stephan. The only change I would suggest:to start with more towels in room-it took real long to get any extras delivered -they only start with 2 for a 2 queen beds room?!

Very Large room, with a sofa, queen bed, microwave, iron, fridge Clean room and hotel Nice personnel

Es un hotel bien ubicado y moderno. La habitación estaba muy bien. Puedes dejar las maletas hasta hacer el check in.

Se escucha todo entre habitación contiguas. El check in no puede realizarse hasta las 15:00, aunque te guardan las maletas.

Emplacement au top ! Deux métros de deux lignes différentes de chaque côté de la rue de l'hôtel, ce qui nous permettait d'aller partout et très vite. Cela permet de pouvoir faire des pauses dans la journée, et de revenir à l'hôtel avant de repartir en visite. Il y a des commerces à proximité pour s'acheter à manger ou pour d'autres besoins juste en bas, donc très pratique. La terrasse est accessible gratuitement en tout temps et est absolument magnifique. L'hôtel est moderne, confortable, sécuritaire. Le café du matin est très apprécié. Nous avons aimé l'efficacité du climatiseur, et le fait d'avoir un coffre fort facile à utiliser, ainsi qu'un petit frigo et micro onde. Il est absolument certain que si nous devons revenir à New York, c'est à cet hôtel que nous resterons.

Quelques petits accessoires de vaisselle seraient bienvenus, genre assiettes, verres et couverts pour les fois où nous mangeons dans la chambre.

Employés courtois.

Manque un déjeuner

La ubicación,la atención del personal, la decoración de la entrada y la comodidad de las camas

La habitación un poco pequeña para cuatro personas y echamos en falta la limpieza diaria

Centrally situated hotel for exploring the city.

Nothing.

La localisation de l'hôtel est très bien, sur le trajet de la ligne 1 du métro, qui traverse New-York du nord au sud. A 10 mn à pieds de Time square et Empire state Building.

Le hall d'entrée assez joli, ne présume pas de l'état des chambres. A l'arrivée, il a fallu faire les lits nous même, notre fille a dormi SUR un petit canapé étroit et NON dans un canapé-lit. Les couettes étaient déchirées. Nous avons dormi 6 nuits et le ménage n'a jamais été fait, à l'accueil on nous a dit que le ménage se faisait tout les 3 jours . . . nous ne sommes peut-être pas bon en maths ! L'ensemble des mobiliers sont très vieillissants, placard qui grincent, lit moyens, le chauffage /clim se déclenchait toute les 10mn pendant 5mn, dans un vacarme pas possible !!!! Coté salle de bains, le calcaire faisait remonter la grille d'évacuation de la douche, le lavabo était en résine auréolée de taches jaunes, le sol trop vieux pour dire si c'est à cause d'un ménage mal fait . . . Une partie du personnel est très agréable, une autre nous répondait avec beaucoup de politesse mais en levant les yeux, nos questions les dérangeaient en tout point.

Très bonne literie

Pas de ménage durant les 4 nuits où nous sommes restés, pas de vidage de poubelle, pas de produits de toilettes et pas de dosette de café à la cafetière!!

хорошее место расположение

отсутствие завтрака мрачные номера

Location and size of the room. They also have microwave which is convenient.

No laundry facility on site

Location and price

Lobby could be a little bit nicer

Good location in flowers district

It wasn't particularly clean and there was mold in the shower. Only cleaning every third day. It was very annoying that the front desk claimed that there was no flat rate for the taxi transfer to the airport, but that the hotel transfer for 130 USD was particularly recommended. An absolute cheek as a transfer by taxi costs 90 USD.

great location in flowers district

It wasn't particularly clean and there was mold in the shower. Only cleaning every third day. It was very annoying that the front desk claimed that there was no flat rate for the taxi transfer to the airport, but that the hotel transfer for 130 USD was particularly recommended. An absolute cheek as a transfer by taxi costs 90 USD.

very clean and central, staff were very accomadating, everything we needed was provided, would definitely stay here again

Super friendly front desk staff and bartender. Convenient luggage storage so we could see the city before check-in and after check-out. Great location for walking and to subway station. Quiet neighborhood. Awesome courtyard and rooftop patio. Recycling bins in the lobby & front door. Mini-Fridge & microwave in the room. We would definitely recommend this hotel to our friends & family.

Recycling bin in the hotel room would have been convenient, but it was no problem taking our cans/bottles to the lobby.

genial la ubicación

no entiendo que el microondas y caja fuerte esten a la altura del suelo con la incomodidad que eso supone. la cafetera no tiene filtro por lo que es imposible utilizarla. el baño es tan pequeño que si la puerta esta abierta tapa el lavabo y no se puede utilizar. pero lo que no me gusto nada es que te dicen que la limpieza es cada 3 dias y como nosotros nos alojamos 9 noches eso me da 3 limpiezas durante la estancia. Pues nada mas lejos de la realidad solo 1 y porque lo solicitamos y yo no llamaria limpieza a cambio de toallas y hacer la cama....el resto de dias la cama la hice yo... y ya se que NY es carisimo pero ....a 259,80 euros la noche creo que se puede esperar algo mas

L’accueil, personnel au top, très gentil et faisant l’effort de se faire comprendre même lorsqu’on ne parle pas anglais.

Rude front desk staff

Broken ac

La situation

La vétusté de l hôtel. Les trous dans les draps les pouls et cheveux dans les couettes de lit

Great location, super clean and reasonably priced

Nothing

The location of the hotel is very good. I got to see the Macy's parade as it was just walking distance from the hotel (Which I planned to skip). It has great connectivity to both Subway as well as buses. There are many food options available nearby. Staffs were very nice and helpful (Stephan and Angel).

A 24hrs coffee would have been excellent(especially in winters) and in hotel laundry room can help for people staying longer

Clean rooms

Parking was a nightmare and took over an hour

Location, location.... Responsive staff Quiet, comfortable room and bed, with decent room size, particularly for NYC

Had to request housekeeping day in advance, which of course we forgot. Small lobby that does not invite spending any time there.

location, staff very friendly

bathroom very small

View from the upper floors Fast elevator Good pressure and water temp in the shower

This hotel is classified as a 4 star on booking. It is most definitely not, I would classify it between 2 and 3. Our first room for three nights was a king + sofa. The sofa (which we needed to ask to be set up for us) is a hard and uncomfortable piece of wood on the floor level, it is IMPOSSIBLE to sleep on it, you wake up with pain all over the body. After 3 nights we couldn't take it anymore and we asked to be moved to a double queen. In the second room we did manage to get some rest BUT it had a common door with the room next door and you could hear EVERYTHING. The rooms are really outdated (from the floors to the furniture and appliances), the fridge and ac were very loud, some doors don't close. In the first room, the bathroom was very small, you needed to get in the shower to close the door. And one thing that really bothered us was the cleanliness. The floor was sticky and the pillows had stains on them. Also, you needed to ask for room clean-up which was a bit weird. The neighborhood is terrible, a lot of homeless people and garbage on the sidewalk. You needed to be extra careful not to step in something.

Era in una bella posizione comoda ai servizi

Camera non pronta mia figlia non ha mai avuto il suo divano letto fatto. Non c’erano le lenzuola e le coperte a misura per il divano letto che era durissimo non si riusciva a dormire. Pulizie 1 volta ogni 3 giorni e non si sono neppure visti dopo 3 giorni. sono venuti a portare le lenzuola per farci da soli il letto per mia figlia! Assurdo un hotel 4 stelle a NY!!!! Personale molto scortese tranne un responsabile che ci ha risolto un problema di un sacchetto con delle scarpe sparito in stanza.

Good sized room. Big comfy beds. Room controlled air con. Window opened to let in natural air. Good location with subway number 1 at end of block. Rooftop terrace and bar lovely, seating in lobby, computer in lobby. Staff friendly and helpful. Lots of ice machines. Water dispenser. Gym. View from room of one world observatory was nice too. Lifts quick.

Bathroom small but perfectly useable with plentiful hot water and toiletries.

La comodidad de las camas y la insonorización.

Aunque la habitación es cómoda, no tiene mucho donde guardar tus cosas, especialmente si se alojan en el mismo cuarto más de dos personas.. Aunque tiene microondas, cuando sacas las cosas de éste no hay espacio para colocarlas. No tiene papelera en el cuarto y la del baño es supremamente pequeña, entonces hay que recoger la basura en bolsas que tu mismo consigues pues ellos no las dan y debes sacarla fuera del cuarto para que la recojan.

Большой просторный номер, недалеко от Тайм Сквер.

Персонал: высокий чернокожий мужчина в белой рубашке вел себя отвратительно грубо, постоянно хамил и огрызался - испортил все впечатление от пребывания в отеле… в отличие от его коллег, которые были довольно любезны. Когда мы заселились в номер, мы обнаружили, что полы были ужасно грязными. Мы попросили убраться в нашем номере, на что получили грубый отказ - уборка в номерах НЕ предусмотрена и проводится раз в 4 дня. Носки превратились из белых в липкие серо-коричневые буквально за минуту... Мы оставляли чемоданы в хранилище, но один из наших чемоданов в итоге потеряли, из-за чего мы чуть не опоздали в аэропорт. Мне пришлось спуститься самой вниз в хранилище, чтобы найти свой чемодан. При заселении с карты списывают 100$, которые потом возвращают только через МЕСЯЦ. Завтраков нет вообще. Район вокруг отеля не самый приятный - много бездомных и плохо пахнет. Никогда бы не вернулась в этот отель!

Perfekte Lage in einer für New York sehr ruhigen Straße. Die Blumengeschäfte rund ums Eck sind toll und das Personal war extrem nett. Wir haben uns sehr wohl gefühlt!

Staff on the front desk were extremely helpful and checked in with with me numerous times to see how my stay was going. They also stored my bags for me when I check out as my flight wasn't until later that day.

Housekeeping could of been a little better. I didn't receive housekeeping at all for and eight night stay despite front desk I would receive this half way through my stay.