Parking. Breakfast

Ice maker broken

all

nothing

This location was awful. No likes to list.

Dirty! Our room hadn’t been cleaned! There were dirty (not stained but dirty/soiled bedding). There were dried pieces of disintegrated toilet paper all over the bathroom floor. The carpet hadn’t been vacuumed. When I asked the lady cleaning rooms for fresh bedding she told me no (although in her defense I’m pretty sure she didn’t understand what I was asking). Went to the front desk and asked. When we returned to our room around 11, there were 2 new sets of bedding waded up on the bed, one of which was obviously not clean. We also tried to call ahead to see if we could check in early. No one answered the phone for the booking.com agent. At breakfast my husband opened his yogurt and it was green and chunky. It was over a month past the expiration date.

Our room wasn't ready upon arrival which was expected since it was a cheerleading competition in town but Micheal was very helpful in getting us settled right away.

Bed was comfortable and great location.

Dirty carpets throughout, ceiling was leaking by the elevator, didn't dare sit on the dirty couch in the room, and room service came once to just replace towels during our 6 night stay.

The pool was nice.

No linens for the pull out couch

not much!

front desk staff

Great pillows

Toilet overflowed, not our fault. Moved us to new room but 2nd room had large black cobwebs hanging from ceiling.

Staff was excellent

The cockroach in the bathroom

nothing

the roaches in my room

The bed was very comfortable. We had a suite room, so the size was nice. We enjoyed spending time in the pool. It was very clean and clean towels were available. Housekeeping came in to provide new towels while we were out even though the signs in the room said due to covid housekeeping would not be in. It was nice to have the clean towels.

The hallway floors were full of spots. Some of the furniture and carpets in the room were stained as well. As I mentioned, we had a suite room. The bedroom was a bit hot. The air conditioning did not reach into the bedroom area to cool it properly.

It was a great value for the money. Every staff that I encountered was friendly and professional. The room was very clean and the breakfast was excellent.

I liked everything. I wouldn't have seen anything that would have been different