Close to the Airport

Breakfast was very average.

nothing

I recently had a very disappointing experience with this hotel. Despite making a booking through Booking.com and receiving confirmation of payment, I was denied check-in upon arrival with my two children and my husband. The hotel staff claimed that the payment hadn't been processed, despite evidence from Booking.com indicating otherwise. Not only did the hotel refuse to accommodate me, but they also falsely reported to Booking.com that I failed to show up for check-in, which is entirely untrue. This level of misinformation and poor customer service is completely unacceptable. Throughout the ordeal, the hotel staff were unhelpful and unsympathetic to my situation. Their lack of professionalism and unwillingness to resolve the issue left me feeling frustrated and inconvenienced. I demand a refund for the prepayment I made through Booking.com, as the hotel failed to fulfill their end of the agreement. It's deeply disappointing to encounter such incompetence and dishonesty from a supposedly reputable establishment. In conclusion, I strongly advise against booking a stay at this hotel due to their subpar service and lack of integrity in handling payment and customer complaints. I demand my money back, and Booking informed me that this is the hotel's responsibility.

La ubicación

Falta restaurante y el desayuno es regular

Be careful they got hidden charges .. we got at noon and got charged 35 dollars for early check in and didn’t explain there was such a charge if we took the room at that time .

Shuttle service was great, reception staff welcoming and helpful

Bedroom - air conditioning was very noisy; carpeted - non carpeted preferred Bathroom- not the cleanest, hairs visible from previous occupants Reception area- sickly sweet smell ( from cleaning agents?)

Thus was a nice place quite and the staff was friendly

N/a

akcepowalne

remont

Cercanía al aeropuerto con transfer si. Cargo. La cama y la habitación en general son cómodas.

El desayuno muy pobre. La piscina estaba cerrada muy temprano. Y no pudimos utilizarla. Las alfombras necesitan limpiarse.