Breakfast was great

Lots of dust/ mold in air conditioning unit No soap provided Shampoo dispenser was empty For four occupants we got four bath towels but only two wash cloths Most of the electrical outlets were damaged and we could not charge our phones

Close to destination

There was nothing I didn’t like

Location, Brkfast

Bathroom: lacking good privacy door and bad lighting Room: Loud AC

clean

paying for parking

Room very small, shower not clean

breakfast

none

I was very upset when I got there. The reason and I rented a hotel room was because of the shuttle service to the game and when I got there he told me it’s only Monday through Friday. They didn’t have a driver on Saturdays and that was the main reason I booked a room to get shuttle service to the ball game.. I think we should got a discount somewheres along the line because that was false advertisement on their website

Location was ok. The lady taking care of the breakfast set-up was very nice.

Poor value for the money. Smallest room I have ever stayed in and I traveled for over 30 years for work. No room service even though I requested every day during the visit. No tub in room, only a small shower. Requested a room change, even offered to pay difference. Denied due to a “sold out status”. Parking lot half full and limited number of people at breakfast didn’t seem to support this. Front desk staff were not pleasant or helpful. I was charged $25.00 a day parking that I was unaware of when I booked thru Booking.com. Worst part of this visit - Checked in using a debit card, the same one used to hold the room when booked. The hotel placed a hold of more than $500.00 over max stay charge cost. My stay was for three days and the hold placed 0n my account was a couple dollars shy of $1300.00. This locked up that money that I planned on using during my stay in Pittsburgh. The amount was not adjusted (actual cost) for three days after checkout.