DoubleTree By Hilton Sacramento

Staff was very helpful and accommodating

Ice machine was broken. Strong smoke odor on our floor. Also some other guests were loud into the morning.

The room was nice, as I expected by researching prior to booking my stay. The beds were comfortable. The location was the opposite side from the lobby which was better and easier to park

The front of the complex check-in drive section was under construction, blocked off, with caution tape in front of the building. The signage in front was inadequate. The door to my building from the parking lot wouldn't unlatch at the top and had to be force pulled very hard to gain access. It was that way the whole weekend from Friday through Sunday afternoon. Several of my friends rooms had no water in their rooms on Saturday, the day of our gala, with no notice and they couldn't reach the front desk by phone. The bar / lounge was full and busy Saturday night and they did last call at midnight instead of 2 AM. By the time our gala downstairs was over at 11 PM and we went to freshen up in our rooms and then meet at the lounge, last call had already happened.

Very comfortable and cozy beds, very clean room. The staff was super friendly and welcoming.

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bed

no internet for ps 5, the jacuzzi did not work...