Location was great and set back from main road. It was quiet even when the daily trains traveled through. They didn't blow their whistle. The room is separated into living area, bedroom, separate bathroom. Shower amenities (shampoo, conditioner, gel) were nicely scented. Breakfast was good in the selection, variety. Staff kept up with filling the entree dishes especially when several families came in at once. Available parking.

Mattress was not comfortable and made for several morning backaches. Coffee was not the best. Sometimes coffee containers were not filled so had to wait. A/C wasn't working properly and made for warm nights. We ended up moving to another room. When we brought this problem 2x to staff, they let it go for several hours. Third notification is the charm because a second shift staff member fixed the problem. Also, if you don't mind walking up steps to upper floors, then this hotel is for you. However, ask for a ground floor room...... the building didn't have an elevator. I didn't like the unwelcoming persona when we checked in and checked out. A warm, genuine smile and voice goes a long way.

Just to clarify, we were booked a single bed room instead of the double bed room that we reserved. Unfortunately, this was during an ERAS Taylor Swift concert and they didn't have any other open rooms to transfer us to. Fortunately, although there are 5 of us, our 3 kids are relatively small and we were able to manage by using the sofa bed without being too uncomfortable. The front desk staff gave us the room for free due to the error, and given the price of hotels that night due to the concert, that lessened the heartache a lot. Otherwise, everything like the amenities and staff are great, so we were still overall happy with our stay because the staff made the effort to correct the issue without much hassle.

the location is good and very close to the airport

There is stains on the comforter. The pet stay fee is so expensive, cost $75 a night and the rate didn’t show clearly on the instruction.

I loved the clean cabana, enjoyed the pool, but mostly loved that it felt like an apartment! Very quiet location. The staff Mike and Elsa went above and beyond to keep checking on me through out my visit but not in an annoying way!

I can’t say anything that I didn’t like! I loved it all

Location to Starfire

The cost has increased dramatically over the years.

This hotel was amazing!!! Mike who works at the front desk was extremely helpful!

Location is good with great walking and biking path adjacent to the hotel.

I reserved a king bed and was assigned a double queen room. Although we all know that hotel queen beds are really double beds….

clean, efficient, all good

I AM RATING HOME 2 SUITES, not Homewood suites. I was rerouted there because of a leak. I had asked ahead of time for gluten and dairy free options at breakfast, and there were none at all except an apple.