Embassy Suites By Hilton Seattle - Tacoma International Airport

The staff was very friendly. We love the breakfast thats offered, its the reason we always choose Embassy suites for our family.

One thing we felt disappointed about was the size of the beds, double beds are so small. They should be queen size for comfort of your guests. And the pull out couch mattress is uncomfortable!

Great breakfast. Friendly staff. Clean rooms.

The pool and fitness area are not large enough and need more attention to meet the level of the rest of the property.

Location is convenient. The room was spacious and the bed very comfortable. Staff was friendly. The included breakfast was above average, and included an omelette bar where they would cook you an omelette to order.

Though the location is convenient, access is only possible from one direction on the street, and the entrance off the street is poorly lit and was difficult to see in the dark. The panel controlling access to the parking lot was also poorly lit and somewhat confusing in limited light. The staff indicated that they had been having some technical facility issues that evening, which may or may not have contributed to this. We were disappointed that the jacuzzi in the pool area was out of service, however it was a Saturday night and there were many people in the pool area, so that might have been a deal breaker anyway. What I was most surprised about, however, was the unavailability of ice machines. We were on the top floor, and the ice machine there was not working. But when I went looking on other floors where they would be, I could not find any other ice machines at all. And when I finally asked the staff at the front desk where I could find one, they indicated that there was one there first floor adjacent to the elevators, but I don’t think there were any other working ones in the hotel. Odd for such a large hotel.

The breakfast was nice, especially the made to order omlets. The rooms were decent. Woman who checked me in was very kind and helpful.

Hide away bed had loose chip chunks/crumbs in it. Shower would not get hot only luke warm. Beds were not very comfortable. Set room temp to lower cool temp and ot would not cool down beyond 72 regardless. Pool was white not clear. Very salty, even for a saltwater pool. Not worth the price at all.