The staff and service were excellent,free Water, good breakfast options, pool.

The hot tub was not hot and couldn’t be used.

Airport shuttle service was great. Hotel staff were great.

Room was filthy, really filthy! Countertops and tables in room all had coffee cup-type stains and were visibly dirty. The area around the coffee maker and microwave were especially dirty with crumbs and stains. The bathroom floor had dark patches and after taking a shower and stepping off the drying floor mat, my damp feet picked up so much dirt that I left brown footprints on the floor mat when re-stepping on it. The room floor was the same. Disgusting! By far the worst Hilton Garden Inn we have ever stayed in, in fact, one of the worst hotels we have ever stayed in.

Limpieza y el servicio.

location, cleanliness, staff

The breakfast is not include in the price.

Our room was clean. The facility was well located for a cruise. Our wait staff for breakfast was very nice.

No hot water when taking a shower. There was a mix up on breakfast, reservation showed it included breakfast and hotel said it did not and wanted us to pay for it. One elevator was out of service when we arrived leaving only one to handle guest traffic. Main lobby lights flickering from the time we checked in until the time we left the next morning. At the rate we paid, maintenance should be better. Disappointing for a Hilton.

When I booked it said breakfast was included but it was not.

Bar didn’t open until 5pm. Pool and hot tub ran down. Hot tub was not warm at all.

Beautiful rooms. Spotless.. great location to board cruise ship. Good value. Great bartender and server in tge evening

Coffee was kind of stale

Friendly helpful staff.

No water in room. Only one coffee K cup and cream. Shower stall needed caulking around base. Overpriced for the services.