Marriott Fort Lauderdale Airport

Location was great!

They only had 1 elevator operating and didn't seem to know the other one wasn't working. No complimentary coffee available.

The beds were very comfortable, and the place was clean and well located. It’s close to a mall with great dining options and also conveniently located near the airport. Overall, a very comfortable and convenient stay!

Overall, my stay on August 29th was pleasant, but my experience at check-in was disappointing and somewhat stressful. I arrived around 10:00 AM with my wife and young son and explained that we only needed a room for the day, as our flight was at 8:30 PM from the nearby airport. I was offered the full-stay rate, which was fine, and I asked whether breakfast would be included. I was told that I should make the reservation through Booking.com in order to have breakfast included. However, after completing the reservation as instructed, I was then informed that breakfast was not included. The issue was not the cost of breakfast, but rather the lack of effort from the front desk to help resolve such a simple situation, especially considering that I was traveling with my family. We ended up having to find another place outside the hotel for breakfast. The room itself was comfortable, clean, and conveniently located, but unfortunately, the front desk experience left me disappointed. I believe a little more attention to customer satisfaction and willingness to help would have made a significant difference.

Clean, centrally located to shops and restaurants, staff was excellent

N/A

Location

We got bitten buy something in the beds.